Automotive Documentation Specialist

6 dni temu


Warszawa, Mazovia, Polska Autobidmaster Pełny etat

At AutoBidMaster, we are seeking a highly organized and detail-oriented Automotive Documentation Specialist to join our International Shipping team. Our company is a fast-growing online marketplace in the unique segment of the automotive industry – used & salvaged vehicle auctions.

We have been successfully providing our US and global customers with access to online vehicle auctions and efficiently delivering their vehicles to every major port in the world. We are a passionate and dedicated team composed of 100+ employees worldwide, committed to making AutoBidMaster the greatest place to buy and ship salvaged vehicles while making the industry transparent, innovative & fun.

We are on a mission to help our customers give a second life to used cars by simplifying auto auctions for all. As an Automotive Documentation Specialist, you will be responsible for managing some aspects of the documentation process, ensuring timely and efficient tracking of shipments, lien releases, and claims management.

Your primary responsibilities will include:

  • Establishing daily contact with auctions to obtain tracking numbers for shipments and ensuring timely delivery of documents;
  • Proactively working on securing lien releases to expedite the processing of vehicle titles;
  • Overseeing and managing FedEx claims, ensuring appropriate compensation is obtained for any lost, delayed, or damaged shipments;
  • Responsible for sending vehicle titles from the office to warehouses, agencies, and other relevant locations while maintaining proper documentation;
  • Tracking title receipt in the office, verifying document accuracy, and requesting mailing addresses from members when necessary;
  • Reviewing, verifying, and validating incoming documents for export accuracy before processing;
  • Coordinating with auctions, financial institutions, and internal departments to resolve any title-related discrepancies or missing paperwork;
  • Generating reports on title processing, pending shipments, and outstanding lien releases to ensure smooth workflow and compliance.

To be successful in this role, you should possess prior customer support experience, strong proficiency in both English and Russian, and excellent organizational skills. You must be able to multitask and prioritize in a fast-paced work environment.



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