Digital Client Service Expert

4 dni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

We are looking for a highly skilled Digital Client Service Expert to join our Audience Measurement team at TN Poland. As a key member of the team, you will be responsible for managing client queries, providing training on our Audience Measurement services, and delivering exceptional client satisfaction.

About the Role:

This is an exciting opportunity to work with clients across international markets, primarily in the Nordics. You will be responsible for generating regular reports, providing training on our Audience Measurement services, and supporting the team in delivering outstanding client satisfaction.

As a Digital Client Service Expert, you will work closely with Sales colleagues to ensure contract renewal and identify opportunities for growth across our portfolio of products. Additionally, you will provide feedback to our Product Strategy Team to help improve our platform offerings.

Key Responsibilities:
  • Provide day-to-day client support, set up, and training while building strong relationships
  • Manage daily incoming client calls/emails
  • Prepare presentation materials to drive client engagement and added value
  • Generate client data reports and assist the delivery team in preparing data files
  • Execute client report delivery and be responsible for the post-sales client onboarding process

We are looking for a motivated and customer-focused individual with excellent communication skills to join our team as a Digital Client Service Expert.



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