Business Process Optimization Expert

4 dni temu

Warszawa, Mazovia, Polska KEMPURI SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etat

About the Role:

We are seeking a highly skilled Business Process Optimization Expert to join our team at KEMPURI SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ. As a Business Process Optimization Expert, you will play a key role in improving business processes and increasing efficiency in a Salesforce environment.

Responsibilities:

  • Identify areas for improvement in current processes and develop strategies to optimize them.
  • Analyze current workflows and processes to identify inefficiencies and opportunities for improvement.
  • Develop and implement new processes and workflows to improve efficiency and productivity.
  • Collaborate with stakeholders to understand business needs and develop solutions to meet those needs.
  • Design and develop user-friendly interfaces to streamline business processes.
  • Develop and maintain documentation to ensure that business processes are well understood by all stakeholders.
  • Provide training to end-users to ensure a smooth transition to new processes.
  • Continuously monitor and evaluate the effectiveness of new processes and make adjustments as needed.

Requirements:

  • At least 6 years of experience as a Business Analyst.
  • Extensive Salesforce Domain knowledge.
  • Strong experience in documenting business requirements, refining them, and preparing backlog items.
  • Experience working on customer-facing role.
  • Experience in managing relationships and setting expectations with stakeholders at various levels.
  • Exposure to working in complex organizational structures, ideally across multiple departments or regions.
  • Self-driven and solution-focused, motivated to learn, able to communicate complex concepts in an understandable manner.
  • Familiarity with product development lifecycles, from conceptualization to delivery and postlaunch maintenance.
  • Proven ability to deliver clear and accurate business and technical specifications, including user stories, workflow and process maps, ensuring precise communication and alignment between stakeholders and development teams.
  • Knowledge of UAT.

What We Offer:

  • Competitive salary range.
  • Comprehensive benefits package.
  • Opportunities for professional development and career growth.
  • Work in an international and diverse environment.
  • Flexible working hours and remote work options.

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