Expert Back Office Process Optimization Specialist

2 dni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

The position of Expert Back Office Process Optimization Specialist is available within TN Poland.

Job Description

This role involves driving impactful projects and optimizing business solutions in the banking industry. As a detail-oriented expert, you will be responsible for processing payments, direct debits, and other operations on client or internal accounts. Your future scope of responsibility will cover collaboration with various teams on Back Office projects, proposing efficient solutions, tracking progress, addressing issues, and maintaining required documentation.

Your Key Responsibilities Will Include:

  • Collaboration with various teams on Back Office projects
  • Proposing efficient solutions, tracking progress, and addressing issues
  • Maintaining required documentation and ensuring quality of IT system deliveries through testing and coordination of testing
  • Performing follow-up of production incidents – statistics, post-mortem, recurrency analysis, action plans, associated workload
  • Keeping hands-on production expertise to support addressing challenging production cases

Requirements for Success

To excel in this role, you must have experience in the banking industry as an expert in payments Back Office, being familiar with payment systems and related processes and regulations. You should also possess a positive mindset, sense of responsibility, strong analytical, problem-solving, and communication skills. Adaptability and agility in challenging environments that allow you to work in taskforce mode are essential.

What We Offer

As an Expert Back Office Process Optimization Specialist, you will enjoy a pleasant atmosphere as part of an international team in a brand-new office in Warsaw. You will have an active role in an international structure and the opportunity for growth. Access to educational platforms and language courses will also be available. In addition, you will receive a competitive salary based on seniority and skills, employment contract and stability, hybrid work arrangement, and one-time bonus for home office equipment, along with numerous benefits such as meal allowance, holiday fund, sports card, insurance, and more.



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