SAP BI Manager

11 godzin temu

Kraków, Lesser Poland Lufthansa Group Business Services Sp. z o.o. Pełny etat
Job Description

As an IT Manager for BI Solutions, you will be responsible for ensuring the smooth operation of the BI platform applications for Lufthansa Group Business Services Sp. z o.o. and its worldwide customers.

Key Responsibilities
  • Proactive monitoring of interfaces and automated processes to ensure data integrity, performance, and timeliness.
  • Deriving necessary measures within LGBS IT in case of analyzed risks or incidents.
  • Supporting internal and external customers within 2nd level support and ticketing processes.
  • Providing consulting services for internal LGBS business units and customers in the LH group.
  • Conceptual design and implementation of new applications for reporting, analytics, and planning within the BI platform landscape.
  • Customizing supported applications.
  • Acting as product manager for selected BI IT applications.
  • Supporting customer projects and internal projects.
Requirements
  • Academic graduate in Business Administration, Business Informatics, Informatics, or similar studies.
  • Experience in supporting and managing SAP applications in the BI environment.
  • Experience in using or implementing SAP BI tools (SAP BW 7.5, SAP Analytics Cloud, SAP Datasphere) with technical focus.
  • Good knowledge of English (both oral and written).
  • German language skills are a plus.
  • Good understanding of BI data flows and processes.
  • Experience with 2nd level support and ticketing/trackspace processes.
  • Project management.
  • Firm PC-user know-how, especially MS-Office.
  • Shared Services.
  • Process and service management.
  • IT demand management.
  • IT-Infrastructure.
  • Planning and organizational talent; analytical skills and accuracy.
  • Strong conceptual skills; problem-solving competence.
  • Flexibility; cultural competence; entrepreneurship.
  • Capability to define precisely complex situations and issues.
  • Distinctive written and oral communication capability; representation ability.
  • Willingness to learn and to pick up new topics.

* CV/Resume required

* Must possess permit to work in Poland

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