Salesforce Expert for Industrial Solutions
6 dni temu
About the Role:
Overview:- We are seeking a seasoned Salesforce expert to join our team at TN Poland and work on cutting-edge projects with a leading industrial manufacturing client.
Description:
- This is an exceptional opportunity to leverage your expertise in Salesforce configuration, customization, and incident management to drive business growth and efficiency within the client's organization.
Responsibilities:
- You will provide 2nd and 3rd level support for Salesforce-related issues, ensuring timely resolution of incidents and minimal business disruption.
- You will manage and optimize Salesforce configurations in line with evolving business requirements, collaborating with technical teams to implement updates and patches.
- Incident management, troubleshooting, and root cause analysis will be key aspects of your role, along with maintaining detailed documentation of Salesforce configurations and issue resolutions.
- You will serve as the primary point of contact for the client's Salesforce-related queries, providing guidance and recommendations.
Requirements:
- At least 5 years of experience in Salesforce support and development, preferably in an AMS environment.
- Proven expertise in Salesforce configuration and customization, as well as strong incident management skills.
- In-depth understanding of Salesforce features, capabilities, and limitations.
- Excellent communication skills, both written and verbal, in English.
- Salesforce certifications (e.g., Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Developer) are highly desirable.
Benefits:
- 100% remote work arrangement.
- B2B contract.
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