Commercial Banking Expert
5 dni temu
Key Responsibilities:
- Develop business requirements for our banking payments risk platform.
- Analyze business problems and integrate insights into actionable solutions.
- Create business use cases, user personas, and user stories.
- Document business models, workflows, and processes.
- Capture and analyze customer feedback to measure delight.
- Support internal and external documentation.
- Prioritize features and enhancements based on customer feedback and market awareness.
- Work closely with internal and external teams to deliver high-quality products.
- Foster communication between teams and ensure alignment on goals and timelines.
- Monitor industry trends, competitive landscapes, and emerging technologies.
- Support KPI development and track performance against metrics.
Requirements:
- Bachelor's or master's degree.
- 8-10 years of experience as a business analyst in commercial banking payments processing units.
- Expert-level knowledge of bank payment processing operations and technologies.
- Strong knowledge of unique regulatory and operational requirements of Money Service Businesses.
- Ability to analyze data and drive product decisions.
- Influence cross-functional teams and manage multiple stakeholders.
- Strong problem-solving skills with strategic thinking and methodical execution.
- Effective communication, presentation, and interpersonal skills.
- Ability to work in a fast-paced, dynamic team environment.
- Experience with tools like Jira, Azure DevOps, Confluence preferred.
- Knowledge of financial crimes compliance concepts and technology preferred.
- CAMS certification preferred.
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