Customer Satisfaction Manager

6 dni temu


Gdańsk, Pomerania, Polska Cargotec Oyj Pełny etat
Required Skills and Qualifications

Education:

  • A relevant university degree (Master or Bachelor) in a related field or equivalent through a combination of education and work experience (logistics/industrial or technically oriented business administration).

Experience:

  • A minimum of 2 years of relevant experience in the defined function.
  • Proven experience in stakeholder management at different levels.
  • SAP system knowledge is preferred but not essential.
  • Ability to work independently.
  • Competency in Google applications, including Slides, Sheets, Docs, and G-Mail.
  • Business understanding and knowledge of KPI and customer success criteria.
  • Fluency in both written and spoken English and French.
  • Self-starter, self-motivated, proactive.
  • Strong interpersonal and communication skills to effectively deal with internal customers.
  • Ability to drive and execute change.
  • Caring, reliable, and pioneering.
  • Williness to travel.


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