Customer Satisfaction Manager
6 dni temu
Education:
- A relevant university degree (Master or Bachelor) in a related field or equivalent through a combination of education and work experience (logistics/industrial or technically oriented business administration).
Experience:
- A minimum of 2 years of relevant experience in the defined function.
- Proven experience in stakeholder management at different levels.
- SAP system knowledge is preferred but not essential.
- Ability to work independently.
- Competency in Google applications, including Slides, Sheets, Docs, and G-Mail.
- Business understanding and knowledge of KPI and customer success criteria.
- Fluency in both written and spoken English and French.
- Self-starter, self-motivated, proactive.
- Strong interpersonal and communication skills to effectively deal with internal customers.
- Ability to drive and execute change.
- Caring, reliable, and pioneering.
- Williness to travel.
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