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English Language Support Specialist

2 tygodni temu


Łódź, Łódź Voivodeship, Polska ENGINEERINGUK Pełny etat

We are seeking a highly skilled and motivated English Language Support Specialist to join our customer service team. As a key member of our team, you will be responsible for providing language support to customers, ensuring that their needs are met and their issues are resolved in a timely and professional manner.

Key Responsibilities:
  • Provide language support to customers via phone, email, and web forms, translating and interpreting as necessary
  • Collaborate with internal stakeholders to gather information and provide solutions to complex customer issues
  • Maintain accurate records of customer interactions and escalate concerns as necessary

Requirements:

  • Excellent language skills, with a high standard of vocabulary and grammar
  • Ability to work independently and as part of a team, demonstrating empathy and ownership of customer problems
  • Highly effective problem-solving skills, with the ability to think critically and creatively

What We Offer:

  • A dynamic and supportive work environment with opportunities for growth and development
  • A competitive salary and benefits package
  • The chance to work with a multinational team, contributing to the success of a global business