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Accounting Collections Team Lead

2 tygodni temu

Kraków, Lesser Poland TN Poland Pełny etat
Accounting Collections Team Lead

We are seeking a highly skilled and experienced professional to lead our Accounting Collections Team. In this role, you will be responsible for managing the team and providing expert advice on collections and customer service.

About the Position:

  • Lead the accounting collections team and provide guidance on customer service best practices.
  • Develop and implement processes to improve customer satisfaction and reduce complaints.
  • Collaborate with other departments to ensure seamless integration of services.
  • Stay up-to-date with industry trends and regulations to ensure compliance.

Qualifications:

  • 3-5 years of experience in a leadership role, preferably in a finance or customer service setting.
  • Proven track record of improving customer satisfaction and reducing complaints.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.