HR Operations Specialist
7 godzin temu
We are seeking a highly organized and detail-oriented individual to join our team as an HR Operations Specialist. In this role, you will be responsible for providing support to employees and managing various data administration tasks through various channels, ensuring the delivery of exceptional HR services.
Key Responsibilities:- Serve as the primary point of contact for employee support, addressing and resolving inquiries related to HR policies, benefits, payroll, and other employee-related matters.
- Maintain accurate and up-to-date employee records, including personal information and payroll inputs.
- Process employee transactions, such as changes in employment status, salary adjustments, benefits enrollment, and time-off requests.
- Continuously improve the employee support processes and knowledge base through feedback analysis, identifying areas for enhancement, and providing recommended solutions.
- Collaborate with HR and payroll teams to ensure accurate and timely processing of employee data, including new hires, terminations, promotions, and salary adjustments.
- Maintain confidentiality of work-related issues, records, and company information.
- Maintain internal and external databases with employee information.
- Strong customer service skills, with the ability to provide exceptional support to employees.
- Attention to detail, with the ability to maintain accurate and up-to-date employee records.
- HR knowledge, with an in-depth understanding of HR policies, procedures, and employment laws.
- Excellent written and verbal communication skills, with the ability to explain complex information in a clear and concise manner.
- Organizational and time management skills, with the ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
- Discretion and confidentiality, with the ability to handle sensitive and confidential information with utmost discretion.
- Continuous improvement mindset, with the ability to identify areas for improvement, drive process enhancements, and contribute to the ongoing development of the employee support function.
- Collaboration and teamwork, with the ability to work collaboratively with cross-functional teams and stakeholders to ensure seamless data flow, integration, and support.
- Bachelor's degree in human resources or related field.
- At least one year experience supporting Middle East region.
- Minimum of 1-2 years HR administration or related role.
- Strong knowledge of HR administration processes, regulations, and familiarity with human capital management principles and practices.
- Proficiency in using HRIS systems (e.g., Oracle) for data management and reporting.
- Excellent written and verbal communication skills and strong attention to detail.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proficiency in English; preferred language capabilities: Arabic, German, Dutch, French, Polish, Spanish, or Italian.
This is a hybrid role.
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