Senior HR Operations Associate
7 godzin temu
We are seeking a highly skilled and experienced Senior Process Associate to join our Human Resources Operations team at Genpact. As a key member of our team, you will be responsible for providing proactive administrative support to employees via various channels, including cases, mailbox, chat, and phone.
Key Responsibilities:- Provide administrative support to employees via non-voice and voice channels, including cases, mailbox, chat, and phone.
- Collect and update documents from new employees, register them in required systems, and navigate them through HR processes in Workday.
- Answer inquiries and resolve issues of different complexity, guiding internal clients through access tools and knowledge management portals.
- Build strong relationships with customers and stakeholders, managing databases of inquiries and assisting in training activities within the team's scope.
- Excellent oral and written communication skills in Dutch (C1) and English.
- Ability to resolve routine problems and questions independently, paying close attention to detail and using time effectively.
- Multi-tasking capabilities to manage and follow up several caseloads.
- Attractive salary and stable job offer with employment contract.
- Various trainings, including initiating and soft skills development.
- Possibility of development and growth within the company.
- Benefits, including insurance, Multisport, and additional vacation days.
Genpact is an Equal Opportunity Employer, and we encourage applicants from diverse backgrounds to apply. Please note that we do not impose any CV format, and you are free to upload your CV with or without a photograph. Kindly see our Privacy Notice for Employment Candidates for more information.
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