Aktualne oferty pracy związane z Business Operations Specialist - Warszawa, Mazovia - Global Payments
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2 dni temu
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Business Operations Analyst
1 dzień temu
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Business Operations Specialist
1 tydzień temu
As a Business Operations Specialist at Global Payments, you will play a crucial role in providing technical support and guidance to our clients. You will be responsible for continuing education on industry trends, systems, modules, and products, and using that knowledge to inform clients.
Your responsibilities will include reacting to moderately complex client inquiries, conducting research to solve issues, and participating in calls with technical, account management, vendors, and/or clients when necessary.
The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to analyze and evaluate client-initiated changes, including options maintenance requests.
You will have a good understanding of bankcard business requirements and process flows, and be able to build relationships with clients through accurate and timely communication.
You will interpret mid-complexity technical client issues and project requests, and assist in determining root cause analysis and identifying technical changes needed.
You will translate for internal teams and stakeholders, and advocate for the client within Global Payments while striving to meet the needs of both parties.
Bachelor's degree in a relevant field or equivalent experience is required, along with at least 4 years of relevant experience in consulting with clients to meet business needs.
Experience with web development practices and testing APIs is highly desirable.