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Business Operations Associate
1 tydzień temu
We are seeking a talented individual to join our team as a Business Support Associate. As a key member of our operational team, you will provide exceptional support to our managers and execute administrative tasks with a medium level of pro-activity and complexity.
Main Responsibilities:
- Provide business support and execute requests with a high level of complexity according to process documentation.
- Monitor and take proper action regarding KPIs.
- Support, follow-up, escalate and seek solutions for identified issues.
- Contribute to process improvements and identify process exceptions.
- Participate in problem-solving groups.
- Support TL, experts, and the team in operational topics.
- Assist in the creation of training material (internal).
- Support onboarding process for new joiners (e.g. buddy role, on-the-job trainings).
Desired Candidate Profile:
- Ability to use relevant IT systems (e.g. SmartBuy, Concur).
- Understanding of the main and related Business Support processes.
- Experience (2-5 years) in the respective position would be beneficial.
- Ability to use Microsoft Office 365 at a good level.
- English at least C1, fluent in written and spoken; knowledge of German would be an advantage.
- Strong communication skills with stakeholders of all levels.
- Ability to work independently and collaboratively within a team.
- Ability to operate in a highly intercultural environment.
- Customer service skills and approach.
- Dedication and accuracy.
- Organizational skills, motivation, and eagerness to learn.
- Flexibility in accepting new challenges (e.g. transitions, projects).
