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Sales Operations Analyst

2 miesięcy temu

Baraniaka Poznań, Polska Egnyte Poland Pełny etat

About Egnyte Poland

Egnyte is a leading provider of secure multi-cloud content security and governance. As a Sales Operations Analyst, you will play a vital role in supporting our sales operations activities, including the onboarding process for our channel partners.

Our average partner is a managed IT services provider who resells Egnyte as part of their managed services offering. We also work with value-added resellers (VAR partners) and referral partners. Your primary responsibilities will include supporting the Egnyte Partner Portal (PRM), Zendesk tickets, and handling Purchase Orders.

Your Key Responsibilities:

  • Process onboarding requests from MSP and VAR partners
  • Support partner users when they have issues or need assistance with the PRM/Reseller Tool
  • Support Sales' efforts in preparing for and closing opportunities and in creating CPQ
  • Develop periodic and ad hoc reporting for the Sales Team as well as executive management
  • Create MSP technical content related to the Reseller tool
  • Review CRM and confirm customer data is up-to-date and sorted accordingly
  • Responsible for handling purchase orders

What We're Looking For:

  • 2-5 years of Sales Operations experience
  • Strong oral and written communication skills in English
  • Ability to follow and apply processes
  • Familiarity with Salesforce CRM, data management, data measurements, and/or statistical analysis
  • Demonstrated ability to drive process improvements, problem-solve, and produce results
  • Analytical computer skills are a plus (e.g. Excel, PowerPoint, Business Objects)

Benefits:

  • Attractive salary package based on skillset
  • Company equity depending on role and level
  • Your own Egnyte account with lifetime access to 50 TB of cloud storage
  • MyBenefit: you can choose a MultiSport card or gift cards every month
  • Private medical healthcare
  • In-house English classes