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Business Technology Implementation Consultant
2 tygodni temu
At Capgemini Engineering, a world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help companies unleash their potential. From autonomous cars to life-saving robots, our digital technology experts provide unique R&D and engineering services across all industries.
- We collaborate with hotel management teams to plan remote/onsite activities, schedules, and trainings.
- System issues are resolved by working with support teams (internal and external) to rectify any support tickets.
- We communicate with other Implementation team members, including shift and task scheduling.
- We sign off on projects, providing wrap-up and handover as per the project plan and task list.
- Team members maintain their own development and onboarding plans, working with Senior Associates and management to achieve full exposure to all implementation project types.
- Internal departmental and training calls are attended, actively participating in information sharing through approved channels.
- You have superb communication skills (verbal and written).
- You possess an independent work ethic and collaboration skills to work as part of a team.
- You have organization skills to ensure process improvement and implementation integrity.
- To fulfill this role successfully, you should demonstrate:
- Professional experience in Technology or related field. Hotel experience using Property, Sales, or Revenue Systems daily is a PLUS.
- Bachelor's Degree, or associate degree plus Technology related experience, or High School Degree/GED plus Significant Technology related experience.
- A consistent record of accomplishments executing customer's standard operating procedures.
- Shown success in a customer-facing environment (i.e.: through satisfaction scores).
- Preferred language skills - English.
- We offer a well-being culture: medical care with Medicover, private life insurance, and Multisport card.
- Access to over 70 training tracks with certification opportunities on our NEXT platform.
- Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess.
- An hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home.
