Product Expert Support

5 dni temu


Warszawa, Mazovia, Polska Veeva Systems, Inc. Pełny etat
Diversity Makes Us Stronger
Veeva Systems, Inc. is an equal opportunity employer, committed to fostering a culture of inclusion and growing a diverse workforce. We value people for the individuals they are and the contributions they can bring to our teams. As an employer, we strive to create an environment where everyone feels welcome and empowered to succeed.

About the Job
We are seeking a highly skilled Product Support Engineer to join our Product Support team. As a member of this team, you will be responsible for providing global support covering all issues related to the Veeva product suite, working closely with our Development and QA teams to diagnose, troubleshoot, and resolve complex issues, and collaborating with internal stakeholders such as our Consulting and Sales Engineering teams. This is a full-time job with optional on-call responsibilities for weekend coverage.

Key Responsibilities
Your key responsibilities will include providing global support covering all issues related to the Veeva product suite, supporting client administrators across multiple organizations, handling inquiries regarding all technical issues and information requests on application capabilities, navigation, installation, or configuration, and providing coordinated support for getting new releases and configuration changes into production.

Requirements
To be successful in this role, you will need 2+ years of support experience in 2nd- or 3rd-line product support positions, a desire to learn new soft and technical skills, and experience working closely with Development and Technical Operations teams. You must also have the ability to diagnose and use industry-standard tools and techniques to ensure the application performs to client expectations. Fluency in English, both written and verbal, is required.

Benefits
As a valued member of our team, you will enjoy a range of benefits, including private medical insurance, life assurance, employee capital plans, glasses reimbursement, health & wellness programs, and mobile phone & home internet reimbursement.
  • GKE Support Expert

    7 dni temu


    Warszawa, Mazovia, Polska Google Inc. Pełny etat

    Job OverviewWe are seeking a highly skilled Technical Solutions Engineer to join our team. In this position, you will be responsible for managing customer challenges and providing level two support to our other Support teams.You will be part of a global team that provides support to help customers seamlessly transition to Google Cloud.Your primary...

  • Technical Support Expert

    18 godzin temu


    Warszawa, Mazovia, Polska TN Poland Pełny etat

    About This OpportunityWe are seeking a highly skilled Technical Support Expert to join our team at TN Poland. In this role, your primary responsibility will be to provide product support for BECS and BBE to our customers.You will report directly to the Support Manager and contribute to delivering excellent service and high customer...


  • Warszawa, Mazovia, Polska Wolt Pełny etat

    Job Description:We are seeking a highly skilled Product Compliance Expert to join our Global Quality Compliance team. As a key member of our team, you will play a vital role in ensuring product safety across multiple categories, including food and non-food products.About the Role:You will work independently with internal and external stakeholders to ensure...


  • Warszawa, Mazovia, Polska TN Poland Pełny etat

    BECOME A PRODUCT DEVELOPMENT EXPERT AT TN POLANDCompany OverviewTN Poland is a leading player in the global automotive industry, dedicated to delivering innovative solutions that meet the evolving needs of our customers.Job DescriptionWe are seeking a highly skilled Product Development Expert to join our team. As a key member of our product development...


  • Warszawa, Mazovia, Polska TN Poland Pełny etat

    As a Polish Customer Experience Agent, you will play a vital role in delivering exceptional customer experiences to our German-speaking customers. In this role, you will provide top-notch support via phone, email, and chat.About the Position:You will be responsible for addressing customer inquiries, resolving complex issues, and staying up-to-date with...


  • Warszawa, Mazovia, Polska Gdziepracujemy Pełny etat

    At Gdziepracujemy, we are seeking a Technical Product Expert to join our team. As a key member of our support service, you will be responsible for providing troubleshooting assistance for technical products, software, or services.The ideal candidate will have strong analytical and problem-solving skills, with the ability to diagnose and resolve issues...


  • Warszawa, Mazovia, Polska TN Poland Pełny etat

    About the PositionWe are seeking an experienced Product Management Expert to join our team in Poland. As a key member of our digital team, you will be responsible for managing the development of cutting-edge digital products.Our ideal candidate has a strong background in product management and possesses excellent leadership skills. You will work closely with...


  • Warszawa, Mazovia, Polska Evolution Gaming Limited Pełny etat

    Digital Product Expert:Are you a skilled UI/UX Designer looking for a new challenge? Join us at Evolution Gaming Limited and become a Digital Product Expert! As a key member of our design team, you will be responsible for designing and developing intuitive and engaging user interfaces and experiences that meet the highest standards of quality.About Evolution...


  • Warszawa, Mazovia, Polska TN Poland Pełny etat

    Job OverviewWe are looking for a Technical Support Expert to join our team. As a Technical Support Expert, you will be responsible for providing technical support to our customers, resolving issues efficiently, and maintaining high-quality service delivery.Main Tasks:Provide technical assistance to customers via phone, email, or chat.Analyze complex...


  • Warszawa, Mazovia, Polska TN Poland Pełny etat

    Senior Product Expert- Regulatory, WarsawJob Summary: This is an exciting opportunity to join Haleon as a Senior Product Expert- Regulatory. As a key member of the team, you will be responsible for all aspects of the Regulatory technology ecosystem, including business and technical analysis, backlog management, agile delivery model and methodology,...


  • Warszawa, Mazovia, Polska Arche Consulting Sp z o.o. Pełny etat

    **Job Description**We are seeking an experienced SAP Functional Consultant to join our team as a key member of our implementation team. The successful candidate will be responsible for the implementation, configuration, and support of SAP systems.**Responsibilities include:**Contributing to project activities, translating business requirements into technical...


  • Warszawa, Mazovia, Polska TN Poland Pełny etat

    Vantive ValuesWe value innovative thinking, teamwork, and customer-centricity. As a Product Development Expert, you will embody these values in your work.You will work closely with the Global Product Owner and stakeholders to analyze and define how technology can enable business processes. Your strong technical skills, including experience with cloud...

  • Unix Support Expert

    6 dni temu


    Warszawa, Mazovia, Polska ITDS Business Consultants Pełny etat

    We are seeking a talented Unix Support Expert to join our team at ITDS Business Consultants. As a Unix Support Expert, you will be responsible for maintaining and developing systems running in Linux/UNIX environments.About the Role:This is an exciting opportunity for a skilled Linux/UNIX professional to work with our client, a leading company in the online...

  • PLM Support Expert

    7 dni temu


    Warszawa, Mazovia, Polska TN Poland Pełny etat

    We are looking for a highly skilled PLM Support Expert to join our team at TN Poland. The ideal candidate will have experience in supporting PLM applications and end-to-end processes, as well as expertise in maintaining PLM software packages on end-user clients.Responsibilities:Collaborate with power users to troubleshoot and resolve issues related to PLM...


  • Warszawa, Mazovia, Polska DCV Technologies Pełny etat

    About the Role:We are seeking a seasoned Technical Consultant in Software License Management to support our digital product teams. This professional will work closely with global leaders in life sciences and healthcare technology, providing expert consultation, integration guidance, and troubleshooting assistance.This role requires an experienced...

  • Technical Support Expert

    18 godzin temu


    Warszawa, Mazovia, Polska TN Poland Pełny etat

    About the RoleWe are looking for a highly motivated and experienced Technical Support Expert to join our team. As a Technical Support Expert, you will be responsible for providing technical support to clients, resolving complex issues, and enhancing customer satisfaction.The successful candidate will have a proven track record of delivering excellent...


  • Warszawa, Mazovia, Polska Randstad Pełny etat

    Job OverviewRandstad is seeking a Pharmaceutical Product Development Manager to lead the preparation of regulatory dossiers, collaborate with cross-functional teams, and provide expert guidance to ensure compliance and successful product development. The successful candidate will be responsible for driving global regulatory strategies for innovative...


  • Warszawa, Mazovia, Polska Amazon Pełny etat

    At Amazon, we're looking for a highly skilled Technical Support Expert to join our IT Services team. As a member of this dynamic group, you'll be the go-to expert for Amazon's global corporate employees, providing essential and exceptional on-site technical support to ensure their productivity remains uninterrupted.The ideal candidate will have a solid...


  • Warszawa, Mazovia, Polska TOMRA Pełny etat

    At TOMRA, we're revolutionizing the way we interact with our planet. Our mission is to create a sustainable future through innovative solutions that minimize plastic pollution and waste.We're seeking a full-time Technical Product Expert to join our team in Warsaw. As a key member of our organization, you'll play a critical role in ensuring the technical...


  • Warszawa, Mazovia, Polska Gdziepracujemy Pełny etat

    We are seeking a highly skilled Customer Support Expert to join our team at Gdziepracujemy. This role will involve handling customer inquiries, complaints, and support requests through various communication channels.The ideal candidate will have excellent verbal and written communication skills, strong problem-solving abilities, and the patience and empathy...