Cloud Engineer

4 dni temu


Kraków, Lesser Poland Nexthink Pełny etat

Nexthink is a leading provider of digital employee experience management software. Our innovative solutions empower IT leaders to deliver exceptional experiences to their employees, anywhere, with any application or network.

Job Overview

We seek an experienced Cloud Engineer to join our Engineering team. As a key member, you will design, build, and deliver large-scale resilient and scalable distributed services that process billions of events by leveraging modern cloud-native features and techniques.

Your expertise will contribute to the reliability and efficiency of our platforms, shaping our product and engineering DevOps practices in ensuring high system availability, scalability, and performance.

*This role is hybrid (2 days per week in the office)

Main Responsibilities:
  • Collaborate with Architecture, Product Engineering, and Security teams to design, develop, and evolve Nexthink software products, following modern cloud-native best practices.
  • Develop and maintain tools and automation systems for deployment, monitoring, alerting, and incident response to reduce manual interventions and improve operational efficiency.
  • Work closely with software engineering teams to understand product requirements and provide technical guidance for infrastructure design and support scalable, durable, and reliable services.
  • Participate in incident handling, investigating, and resolving production incidents to minimize impact and ensure system stability.
  • Lead incident response and post-mortem analysis to prevent future outages and improve response strategies.
  • Perform capacity planning and optimization to ensure the platform meets performance and scalability targets.
  • Conduct regular system and performance analysis, identify improvement areas, and implement solutions to enhance efficiency and stability.
  • Troubleshoot and resolve complex system issues, including performance bottlenecks, network connectivity problems, and infrastructure failures.
  • Implement and maintain security best practices throughout the platform, ensuring compliance with industry standards and regulations.
  • Advocate for DevOps best practices across the organization and contribute to setting service level objectives (SLOs) and service level indicators (SLIs).
  • Mentor junior team members and contribute to team growth and skill development.
  • Participate in on-call rotations to provide support for the production environment, responding to and resolving incidents promptly.

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