IT Infrastructure Specialist

6 dni temu


Gdańsk, Pomerania, Polska b2bnetwork Pełny etat

b2bnetwork is a leading organization that offers innovative solutions to businesses. We are currently seeking a Technical Support Expert to join our team.

The successful candidate will be responsible for delivering technical support for internal and third-party applications, ensuring that they meet the required standards and specifications. This role requires strong collaboration skills, as the candidate will work closely with various teams to resolve application-related issues.

Main Responsibilities:

  • Deliver technical support for internal and third-party applications.
  • Work with cross-functional teams to identify and resolve application-related issues.
  • Implement and manage maintenance activities such as software upgrades, license renewals, certificates renewal, hardware management, infrastructure patching activities, vulnerability process, software and hardware migration, disaster recovery tests.
  • Develop and maintain technical documentation about supporting applications and their components.
  • Provide expert advice on technical issues and recommend improvements to technology infrastructure, software, and equipment.

Requirements:

We are looking for a highly skilled individual with experience in the IT industry, particularly in DevOps, IT Specialist, or IT Infrastructure roles. The ideal candidate should have knowledge about the ITIL framework and its practical usage, as well as understanding of Scrum/Agile way of working and continuous integration and deployment concepts.


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