Field Service Manager
4 dni temu
Job Summary:
Thermo Fisher Scientific is seeking a skilled Field Service Manager to lead our team of Service Engineers and Supervisors in providing exceptional customer support. As a key member of our organization, you will play a critical role in shaping customer satisfaction, team development, and business achievements.
Key Responsibilities:
- Develop and implement strategies to provide effective customer support in the region.
- Achieve a high level of Customer Allegiance.
- Foster the growth, coordination, and continuity of a team of Field Service engineers and Supervisors who consistently exhibit outstanding performance and motivation.
- Maintain professional service support and processes through qualified external service providers.
- Achieve goals for operational and business performance.
- Manage regional P&L in line with plan/budgetary requirements.
- Partner with our commercial teams to deliver profitable customer deals that exceed expectations.
- Successfully address customer issues and maintain a positive and professional company image when dealing with difficult interactions.
- Drive high quality and continuous improvement through our Practical Process Improvement Business System.
Requirements:
- Bachelor's or advanced degree in business, marketing, mathematics, or sciences.
- 10+ years of experience, including at least 2 years in a management role.
- Thorough understanding and extensive experience in working with external service providers.
- Excellent written, oral, and presentation skills in English.
- Strong people leadership skills and a professional attitude.
- Ability to energize teams and integrate across matrix organizations.
- Comprehensive computer skills including database development, searching, and proficiency in Power Point, Word, and spreadsheets.
- Honest, independent, self-disciplined, innovative, and responsible.
About Us:
Thermo Fisher Scientific is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.
-
Scientist III, Field Applications Specialist
3 dni temu
Poland MyGwork Pełny etatMicroarray Field Application Scientist Job DescriptionThis role is perfect for ambitious professionals looking to make a significant impact in a world-class team committed to innovation.Support Sales teams in achieving the order plan by providing exceptionally high-quality pre-sales support through customer visits, product/application/software...
-
Account Manager
2 tygodni temu
Poland Arrow Electronics, Inc. Pełny etatJob Title: Account ManagerConverge, a part of Arrow Electronics, is a full-service global supply chain partner. We are a team of creative, experienced problem-solvers who use connected distribution and our expertise to deliver all necessary resources and data intelligence to our business partners worldwide.Key Responsibilities:Secure new business and...
-
LCV EUCOM Poland: Food Services Manager
2 miesięcy temu
Poland KBR Pełny etatTitle:LCV EUCOM Poland: Food Services ManagerProgram SummaryKBR leads the government services world contingency market by providing responsive, full-service logistics support to forces deployed around the world under the Logistics Civil Augmentation Program contract (LOGCAP). KBRâs enduring mission support of the LOGCAP program dates back to 1992 when...
-
Cloud Product Manager
2 tygodni temu
Poland Arrow Electronics, Inc. Pełny etatCloud Product Manager - Microsoft SecurityAbout the Role:We are seeking a highly skilled Cloud Product Manager to join our team at Arrow Electronics, Inc. as a Cloud Product Manager - Microsoft Security. As a key member of our team, you will be responsible for driving the strategy and go-to-market (GTM) for our cloud security products.Key...
-
Customer Service Representative with Italian Language Skills
2 tygodni temu
Poland Conduent Poland Sp. Z O.o. Pełny etatJob Title: Customer Service Representative with Italian Language SkillsWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative with Italian language skills. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving...
-
TALENT COMMUNITY
3 tygodni temu
Poland Arrow Electronics, Inc. Pełny etatPosition:TALENT COMMUNITY - Customer Service RepresentativeJob Description:About usThe work Arrow does goes into everything, from cars to coffee makers. If it takes a charge, chances are it was built with Arrow. We aim to think, plan and act in innovative ways, helping design, build and source the technology solutions of the future. We are a Fortune 118...
-
TALENT COMMUNITY
2 tygodni temu
Poland Arrow Electronics Pełny etatPosition: TALENT COMMUNITY - Customer Service Representative Job Description: About us The work Arrow does goes into everything, from cars to coffee makers. If it takes a charge, chances are it was built with Arrow. We aim to think, plan and act in innovative ways, helping design, build and source the technology solutions of the future. We are a...
-
Cloud Product Manager
3 miesięcy temu
Poland Arrow Electronics, Inc. Pełny etatPosition:Cloud Product Manager - Microsoft SecurityJob Description:Arrow ECS (Enterprise Computing Solutions) is a global powerhouse in technology distribution and value-added services. We connect the world's leading technology suppliers with a vast network of resellers, systems integrators, and service providers, ensuring that the market is equipped to...
-
Strategic Portfolio Manager
2 dni temu
Poland MyGwork Pełny etatJob Title:Strategic Portfolio Manager - Comparator ServicesAbout the Role:We are seeking an experienced Strategic Portfolio Manager to join our team in Comparator Services. As a key member of our Clinical Supply Chain division, you will be responsible for managing a portfolio of high-potential clients and developing strong relationships with commercial and...
-
Global Comparator Portfolio Manager
3 dni temu
Poland MyGwork Pełny etatJob TitleGlobal Comparator Portfolio ManagerJob DescriptionThermo Fisher Scientific is an inclusive employer and a member of MyGwork, the largest global platform for the LGBTQ+ business community. We are seeking an experienced Global Comparator Portfolio Manager to join our team in Comparator Services. As a key service within the Clinical Supply Chain...
-
Cloud Product Manager
2 tygodni temu
Poland Arrow Electronics, Inc. Pełny etatJob DescriptionArrow ECS is a global leader in technology distribution and value-added services. We connect the world's leading technology suppliers with a vast network of resellers, systems integrators, and service providers.We are seeking a Cloud Product Manager to drive the strategy and go-to-market for our Microsoft Business Applications. The successful...
-
Cloud Product Manager
2 tygodni temu
Poland Arrow Electronics, Inc. Pełny etatJob Description:Arrow ECS is a global leader in technology distribution and value-added services. We connect the world's leading technology suppliers with a vast network of resellers, systems integrators, and service providers, ensuring that the market is equipped to drive innovation and deliver solutions that meet the needs of today's businesses and...
-
Cloud Product Specialist
2 dni temu
Poland Arrow Electronics, Inc. Pełny etatAbout the RoleWe are seeking a Cloud Product Manager - Microsoft Security to join our team at Arrow ECS. This position plays a crucial role in driving product strategy and innovation, ensuring that Arrow ECS remains at the forefront of technology distribution and services.Key ResponsibilitiesDevelop and implement a sound Go-to-Market strategy to drive the...
-
Regional Manager IP&E NEEM
2 miesięcy temu
Poland Arrow Electronics, Inc. Pełny etatPosition:Regional Manager IP&E NEEMJob Description:As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of...
-
Regional Manager IP&E NEEM
2 miesięcy temu
Poland Arrow Electronics Pełny etatPosition: Regional Manager IP&E NEEM Job Description: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted,...
-
Cloud Product Manager
3 miesięcy temu
Poland Arrow Electronics, Inc. Pełny etatPosition:Cloud Product Manager - Microsoft Business ApplicationsJob Description:Arrow ECS (Enterprise Computing Solutions) is a global powerhouse in technology distribution and value-added services. We connect the world's leading technology suppliers with a vast network of resellers, systems integrators, and service providers, ensuring that the market is...
-
Clinical Study Coordinator
3 dni temu
Poland MyGwork Pełny etatClinical Study Administrator Job DescriptionThe Clinical Study Administrator plays a crucial role in the coordination and administration of clinical studies from start-up to execution and close-out. As part of the Local Study Team (LST), this role ensures quality and consistency of interventional study deliverables to time, cost, and quality objectives.Key...
-
Resource Coordinator
3 dni temu
Poland MyGwork Pełny etatAbout the Role:The Resource Manager is a trusted advisor and staffing partner to our business leaders, responsible for executing on all staffing processes, liaising, and providing advisory support on customer requests and inquiries, to ensure optimum project matches are made and utilization targets are achieved.This role is at the center of a dynamic and...
-
Cloud Storage Systems Engineer
1 tydzień temu
Poland (Remote), Poland (Remote) Seagate Tech Pełny etatCloud Storage Systems EngineerWe are seeking a dedicated Software Engineer to help improve our cloud storage platform. LYVE is an edge-to-cloud mass storage platform from Seagate – built for the distributed enterprise to capture the unstructured data explosion. Our cloud storage-as-a-service platform is an S3-compatible storage-only cloud that enables...
-
Accounting Migration Specialist
4 dni temu
Poland MyGwork Pełny etatAt Capco, an inclusive employer and a member of MyGwork – the largest global platform for the LGBTQ+ business community, we are seeking a highly skilled Accounting Migration Schematics Specialist to join our finance team.This role is crucial for the successful migration of accounting processes, with a strong emphasis on ledger design and financial...