IT Support Professional

8 godzin temu


Kraków, Lesser Poland SupportYourApp Pełny etat

Welcome to SupportYourApp, a leading provider of outsourced customer support and CX services. As a Customer Support Consultant, you'll play a key role in delivering exceptional customer experiences for tech companies worldwide.

About the Team

Our team is passionate about making a difference in the lives of our customers. We're a diverse group of professionals from over 30 countries, speaking over 55 languages. We value teamwork, collaboration, and continuous learning.

Your Key Responsibilities
  • Provide personalized customer support via phone, email, and chat
  • Develop strong relationships with clients to understand their needs and preferences
  • Stay up-to-date with industry trends and new technologies to provide accurate information to customers
  • Collaborate with colleagues to resolve complex customer issues
What We're Looking For

To succeed in this role, you'll need:

  • Exceptional English language skills (at least C1 for both spoken and written)
  • Experience in customer service or a related field
  • Strong analytical and problem-solving skills
  • A positive and responsible attitude, with a focus on customer satisfaction
What We Offer You

In return for your hard work and dedication, we offer a comprehensive package, including:

  • A competitive compensation package in USD
  • Ongoing training and development opportunities
  • A collaborative and inclusive work environment
  • A flexible schedule that lets you work from anywhere


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