Technical Support Professional with English

8 godzin temu


Kraków, Lesser Poland FORMSTACK Pełny etat
Job Description

We are seeking a Customer Support Specialist, Tier 1, to be among the first line of support for our Forms customers. As a member of the Forms support team, you will be responsible for delivering exceptional customer support via email, video/phone call, and occasionally chat-based support. In between offering support to our external customers, you will also be asked to provide support to our internal customers, the Formstack team via our Formstack Slack channels, team meetings, and asynchronous collaborative work.

This will be a full-time, office-based position located in Krakow, Poland. As a member of the customer support team, you will actively communicate customer needs within Formstack to reduce friction points for customers. Support Specialists will learn and develop skills to collaborate cross-functionally in the interest of customer advocacy and proactive support.

Experience with written documentation is a plus. We encourage you to apply anyway if your past experience doesn't align perfectly with every qualification in the job description.



  • Kraków, Lesser Poland SupportYourApp Pełny etat

    At SupportYourApp, we are committed to delivering exceptional customer experiences for tech companies around the globe. As a Customer Support Consultant, you will be part of our multicultural and multilingual team, working in a home office environment that promotes work-life balance and self-development.About the RoleThis is an exciting opportunity to join...


  • Kraków, Lesser Poland HAYS POLAND Sp. z o.o. Pełny etat

    Job DescriptionWe are seeking an experienced Engineering Lead to join our team. As a key member of our engineering organization, you will be responsible for ensuring the quality of solutions being developed and maintained. You will also manage technical risks, provide guidance and support to the development team, supervise software developers, define and...

  • Technical Lead

    8 godzin temu


    Kraków, Lesser Poland Software Mansion S.A. Pełny etat

    We are seeking an experienced Technical Lead to join our development team at Software Mansion S.A. As a Technical Lead, you will be responsible for overseeing the technical aspects of our software applications and ensuring they meet the highest quality standards.Job DescriptionYou will lead cross-functional teams in the design, development, and testing of...

  • Backend Technical Lead

    8 godzin temu


    Kraków, Lesser Poland N-iX Pełny etat

    About UsN-iX is a leading software development company that excels in creating innovative solutions for the private markets. Our platform offers industry-neutral investor onboarding clearinghouse, providing solutions for KYC, taxation, managed services, fund subscriptions, MLRO support, and more.Job DescriptionWe are looking for a seasoned Senior .NET...


  • Kraków, Lesser Poland HAYS POLAND Sp. z o.o. Pełny etat

    Company ProfileHAYS POLAND Sp. z o.o. is a leading recruitment agency, registered with the Warsaw Chamber of Commerce under number 361. Our experienced team is dedicated to finding the best candidates for our clients, while also helping individuals achieve their career goals.Salary PackageOur attractive salary package includes a competitive gross salary...


  • Kraków, Lesser Poland HAYS POLAND Sp. z o.o. Pełny etat

    Job DescriptionWe are seeking a highly motivated and communicative individual to fill the position of CUSTOMER SERVICE SPECIALIST WITH GERMAN. As a key member of our international team, you will play a crucial role in providing exceptional customer service to German-speaking clients.The successful candidate will be responsible for:Providing professional...

  • Sales Professional

    8 godzin temu


    Kraków, Lesser Poland TTEC Europe Pełny etat

    Empowering Customer ConnectionsTTEC Europe is seeking a talented Sales Professional to join our team in Krakow, Poland. As a Digital Sales Representative with German language skills, you will be instrumental in building and maintaining strong relationships with customers, driving revenue growth, and delivering exceptional customer experiences.Key...


  • Kraków, Lesser Poland Grafton Recruitment Sp. z o.o. Pełny etat

    Job OverviewWe are seeking a skilled AR Financial Accountant to join our team. As an AR Financial Accountant, you will play a crucial role in ensuring the accurate and timely processing of financial transactions.Key ResponsibilitiesReview and analyze sales orders and billing plans to ensure accuracy and compliance.Prepare and follow complex billing...


  • Kraków, Lesser Poland Heineken Pełny etat

    Company OverviewHEINEKEN Global Shared Services Center is an integral division of HEINEKEN International, committed to making Heineken the most connected brewery. We focus on digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture.SalaryThis role is part of the European Data & AI Hub, critical in...


  • Kraków, Lesser Poland InPost Pełny etat

    Company OverviewInPost Group is a leading European out-of-home delivery provider, committed to providing sustainable and efficient delivery solutions to meet the evolving needs of customers. With around 30,000 employees worldwide, we are one of the largest out of home delivery providers in Europe.Job RequirementsAs a Network Engineer, you will play a...


  • Kraków, Lesser Poland Heineken Pełny etat

    Job DescriptionWe are seeking a highly skilled Data Transformation Specialist to support strategically important Global Programs by providing data as a service. As a key member of our team, you will drive deliverables from start until completion independently, following the Program planning and roadmap.Your primary responsibilities include:- Identifying and...


  • Kraków, Lesser Poland Air Liquide Polska Sp. z o.o. Pełny etat

    Job DescriptionEmployee Data Management Specialist with GermanOverview: As an Employee Data Management Specialist, you will play a crucial role in ensuring the seamless management of employee data within our organization. This includes providing top-notch support to our HR Shared Service Centre users, resolving queries and issues in a timely manner, and...


  • Kraków, Lesser Poland ABB Pełny etat

    At ABB, we are dedicated to empowering individuals to create sustainable solutions. This position plays a pivotal role in supporting our businesses by providing top-notch administrative services.About the RoleIn this exciting opportunity, you will have the chance to drive efficient support services and demonstrate your expertise in data analysis and...


  • Kraków, Lesser Poland ABB Pełny etat

    About the RoleWe are seeking a highly skilled Financial Planning and Analysis (FP&A) professional to join our team in Krakow. As a key member of our FP&A team, you will be responsible for providing financial planning and analysis expertise to support business decision-making.Key Responsibilities:Validate financial data accuracy through analysis and...


  • Kraków, Lesser Poland ESET Pełny etat

    About the RoleWe are seeking a highly experienced Senior Manager to join our team as a Team Lead and Technical Mentor. As a key member of our leadership team, you will be responsible for leading a team of team leaders, guiding them in their roles, and supporting them in their growth and development.In this role, you will work closely with our technical teams...


  • Kraków, Lesser Poland AirHelp Services Poland Sp. z o.o. Pełny etat

    AirHelp Services Poland Sp. z o.o. is seeking a skilled Aviation Claims Specialist to join our global Operations Team. As an integral part of our customer support team, you will play a crucial role in assisting air passengers with their delayed, cancelled, or overbooked flights.Key Responsibilities:Assess claims and provide timely, friendly assistance to...


  • Kraków, Lesser Poland MAJOREL POLSKA Pełny etat

    Job OverviewMAJOREL POLSKA is a rapidly growing team in an international environment where you'll get tons of opportunities to develop yourself, and collaborate with colleagues from all over Europe. We're looking for a Customer Care Agent to join our team and help manage inquiries from SME-sized merchants. As a member of our team, you'll have the chance to...

  • Senior Technical Writer

    8 godzin temu


    Kraków, Lesser Poland Hitachi Energy Pełny etat

    OverviewAt Hitachi Energy, we are committed to delivering exceptional customer experiences through innovative solutions. As a Senior R&D Technical Writer, you will be part of a talented team responsible for creating high-quality documentation for our FOX Multiservice Platform.Key ResponsibilitiesYour primary responsibilities will include creating and...


  • Kraków, Lesser Poland STX Next Pełny etat

    Transformative Financial Leadership OpportunityAt STX Next, we're a fast-growing, innovative company with a global presence, seeking a highly skilled and motivated Financial Controller. This senior accounting professional will play a key role in driving process improvements and streamlining financial management across the organization. The ideal candidate...


  • Kraków, Lesser Poland Michael Page Pełny etat

    About Our ClientOur client is a renowned financial shared service centre, pioneering innovative approaches to process transformation and operational excellence.They boast a collaborative work environment where employees can significantly impact finance and technology functions.Key ResponsibilitiesAs a SAP FICO Specialist, your key role involves connecting...