Change Experience Manager

2 tygodni temu

Warszawa, Mazovia, Polska Roche Pełny etat

The Position

Change Experience Expert

About Roche Informatics

Roche Informatics combines human capabilities with cutting-edge technological innovations to deliver transformative solutions across major disease areas. Our commitment to patients' needs drives us to evolve the practice of medicine.

As a member of the inclusive Roche Informatics team, you'll be driven by a shared passion for technological novelties and optimal IT solutions.

About the position

The Change Experience & Learning (CE&L) team within Roche Informatics is passionate about the people-side of change and drives holistic technology change experiences for Roche employees. This ensures the investments we make in tools and technology are realized when people can adopt them successfully.

As a Change Experience Expert, you'll lead change management planning and the successful adoption of Informatics products and solutions. You'll leverage your understanding of business needs and our affiliate experience to effectively plan for and manage change initiatives.

Key Responsibilities:

Communication Strategy & Execution

  • Create communications & communication strategies as needed to inform and empower the impacted audience to adopt IT driven changes.
  • Partner with key senior stakeholders globally to influence organizational behavior change and compliance.
  • Regularly use ingenuity and innovation to create effective communications campaigns addressing complex topics.
  • Identify and implement ways to simplify and streamline communications processes.
  • Partner with key business stakeholders on function-specific communication strategy as needed for complex IT changes.
  • Advise on project, portfolio and annual communication plans with optimal channel and media mix to keep IT and business groups informed.
  • Fulfills end to end end-user communication strategy.
  • Oversees execution of communication plan.

Change Management Strategy

  • Apply change management concepts to high impact communication plans that involve individual and organizational behavior change.
  • Conduct impact analyses, assess change readiness and identify key stakeholders on communication strategies.
  • Identify and manage anticipated resistance to communication plans.
  • Build awareness and inspire change adoption and change advocacy across all Informatics users and stakeholder groups in engaging ways.
  • Provide strategic direction for content/topics of IT Training at Informatics.

Consultation & Business Partnership

  • Act as a partner to Domain Lead/Product Line Lead/Large scale project.
  • Consult and provide input to Product Roadmaps.
  • Advise on Resource Management within the Domain/Product Line, in order to achieve efficiencies and synergies.

Change Teamwork

  • Partner with other complementing teams, in order to secure most efficient ways of working (UX, Partnering, Engagement) and understand the big picture.
  • Share knowledge within the team (Section/Cluster/others).
  • Advise on timing of solution deployment to align with key business cycles and other communications efforts.

Your qualifications and experience:

Capabilities/Skills

  • Highly effective at building relationships, teams and collaborating with others. Ability to inspire, engage and leverage a diverse workforce, including contractors, employees and consultants.
  • Excellent communication skills, both written and verbal; Ability to communicate effectively at all levels of the organization, present complex and/or new ideas with clarity and simplicity.
  • Outstanding project management skills and ability to flex and multitask in a shifting environment. Takes a proactive approach to anticipating needs and leads with recommendations.
  • Expertise in business partnering and consulting to determine client/customer needs and build effective relationships.
  • Knowledge of emerging and evolving technologies. Ability to understand technical jargon and distill into simple user-facing communications & learning.
  • Knowledge and experience working with change management practices and instructional design methodologies.
  • Experience in working according to Agile methodologies.
  • English working proficiency.
  • BA/BS degree (required).
  • Master's degree or equivalent education/work experience in a related field (preferred).
  • At least five years of relevant experience in change management.

What we offer:

  • Salary range 15-24,000 PLN gross based on the employment contract.
  • Annual bonus payment based on your performance.
  • Dedicated training budget (training, certifications, conferences, diversified career paths, etc.).
  • Highly flexible working arrangements - you have an impact on your daily schedule and you will work with your manager on how often you visit our office.
  • Recharge Fridays (2 Fridays off per quarter available).
  • Take time Program (up to 3 months of leave to use for any purpose).
  • Flex Location (possibility to perform our work from different places in the world for a certain period of time).
  • Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice).
  • Private healthcare (Medicover packages) and group life insurance (UNUM).
  • Stock share purchase additions.
  • Yearly sales of company laptops and cars and many more.

Administrator of personal data

The administrator of your personal data is Roche Polska Sp. z o.o., ul. Domaniewska 28, 02-672 Warszawa. Your data are processed for the recruitment process. You have the right to access the content of your data, correct it, delete it, restrict its processing, transfer it, and - in the case of data processed on the basis of your consent - withdraw this consent at any time. Contact our Data Protection Inspector:

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