Customer Success Specialist
2 dni temu
We are seeking a highly skilled and motivated Customer Success Specialist to join our team at Traffit sp. z o.o. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.
Key Responsibilities- Develop and execute customized account plans to drive customer engagement and retention
- Provide proactive support and guidance to customers to ensure successful adoption and utilization of our recruitment software
- Collaborate with cross-functional teams to identify and address customer pain points and implement process improvements
- Monitor and analyze customer health metrics to inform strategic account decisions
- Build and maintain strong relationships with key stakeholders to drive business growth and expansion
- Proven track record of success in customer-facing roles, with a strong focus on account management and customer success
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders
- Strong analytical and problem-solving skills, with the ability to analyze complex customer data and develop strategic recommendations
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects simultaneously
- Fluency in English and Polish, with the ability to communicate effectively in both languages
- A competitive salary and bonus structure, with opportunities for growth and professional development
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration
- A comprehensive benefits package, including health and life insurance, and a MultiSport card
- The opportunity to work with a cutting-edge recruitment software and contribute to the growth and success of a rapidly expanding company
If you are a motivated and results-driven professional with a passion for customer success and account management, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your relevant experience and qualifications.
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