Operations Specialist
24 godzin temu
We are seeking a highly skilled and motivated Operations Specialist to join our team at Glovo XL. As an Operations Specialist, you will play a critical role in ensuring the smooth operation of our courier partners and supporting them in their daily activities.
Key Responsibilities- Assist couriers with a wide range of topics, including technical issues, customer support, and operational queries.
- Handle day-to-day administration and tackle ad-hoc tasks related to courier partners.
- Collaborate with the Operations Manager to set and achieve onboarding targets and ensure overall operation performance.
- Monitor external factors affecting operations and develop technical solutions to address them.
- Actively contribute to a supportive environment that fosters growth, development, and collaboration among team members.
- Problem-solving skills with an analytical approach, proactive, and autonomous.
- Ability to summarize and present complex issues in a simple and clear manner.
- Focus on continuous improvement and delivering value.
- Empathetic, inclusive, and curious attitude.
- Fluency in Polish and English languages.
- Availability for a full-time position.
- Top-notch private health insurance to maintain peak performance.
- Monthly Glovo credit to satisfy cravings.
- Discounted gym memberships to stay energized.
- Extra time off, flexibility to work from home, and the opportunity to work remotely.
- Enhanced parental leave.
- Online therapy and wellbeing benefits for mental well-being.
Glovo is a company that thrives on diversity, believing it enhances teams, products, and culture. We are committed to providing equal opportunities to talent from all backgrounds, fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application.
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