E-commerce Customer Service Representative
1 dzień temu
We are looking for a dedicated and skilled professional to join our E-commerce team as a Customer Care Representative for German speakers.
Key Responsibilities- Provide exceptional customer service via email and chat.
- Handle customer inquiries and resolve issues efficiently.
- Develop and maintain a deep understanding of products and services to effectively address customer queries.
- Fluent German language skills (C1 or strong B2) and an understanding of English.
- Desirable: previous experience in customer care.
- Familiarity with computer systems and software.
- Strong problem-solving skills and attention to detail.
- Effective written and verbal communication skills.
- Competitive compensation and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
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