E-commerce Customer Service Representative

1 dzień temu


Katowice, Silesia, Polska E Climat Pełny etat
About the Job

We are looking for a dedicated and skilled professional to join our E-commerce team as a Customer Care Representative for German speakers.

Key Responsibilities
  • Provide exceptional customer service via email and chat.
  • Handle customer inquiries and resolve issues efficiently.
  • Develop and maintain a deep understanding of products and services to effectively address customer queries.
Requirements
  • Fluent German language skills (C1 or strong B2) and an understanding of English.
  • Desirable: previous experience in customer care.
  • Familiarity with computer systems and software.
  • Strong problem-solving skills and attention to detail.
  • Effective written and verbal communication skills.
What We Offer
  • Competitive compensation and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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