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Customer Support Professional

2 tygodni temu


Poznań, Greater Poland TN Poland Pełny etat
Job Description

We are seeking a highly skilled Customer Support Specialist to join our team at TN Poland. The successful candidate will be responsible for providing friendly and precise support to our English-speaking customers via various communication channels.

The ideal candidate will have a strong passion for delivering exceptional customer experiences, with excellent interpersonal skills and the ability to troubleshoot technical issues effectively.

Key Responsibilities:

  • Provide 1st line support to customers via Intercom, chats, and phone calls
  • Responsible for the care of English-speaking customers, resolving issues and answering questions
  • Develop in-depth knowledge of our Talent Management Suite and serve as a voice of the customer
  • Collaborate with other departments to improve customer satisfaction and experience

We offer a dynamic and supportive work environment, with opportunities for growth and development.