Beer Industry Accounts Receivable Manager

6 dni temu


Kraków, Lesser Poland Heineken Pełny etat
Role Summary

This is an exciting opportunity to join our team at HEINEKEN Kraków as a German Speaking Debt Recovery Professional. As a key member of our financial team, you will be responsible for driving debt recovery and maintaining strong relationships with our customers.

Your primary focus will be on monitoring customer accounts, detecting overdue payments, and collecting data to support efficient collections. You will work closely with our Business Partners to provide timely and accurate data, ensuring effective collections and adherence to standards.

Responsibilities
  • Monitor customer accounts and detect overdue payments
  • Collect and analyze data for selected payment/debt history
  • Reach out to customers to discuss debts
  • Own the Customer Ledger to ensure clarity and meeting collection targets
  • Act as a Business Partner to OpCos
  • Collaborate with HGSS teams to ensure seamless delivery of collection processes
  • Manage customer relationship accounts
  • Ensure high levels of service are provided at all times
  • Handle incoming and outgoing calls with customers
  • Identify held orders and resolve them


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