Demand Planner

The Customer Demand Planner will work within a team of planners, as part of a Supply Chain Operations department, across the EMEA region, owning the end-to-end process of the partner inbound forecast element for a variety of high-profile customers.

The Customer Demand Planner is responsible for all forecasting activities associated with the analysis and consensus approval of customers' forecasts and maintenance of forecast models by incorporating business intelligence and information gathered from key stakeholders.

We are looking for candidates who not only have a strong understanding of core planning methodologies but also demonstrate forward-thinking approaches to problem-solving, collaboration, and data-driven decision-making-skills that will grow alongside the company's evolving priorities in supply chain operations.

Collaborate with internal teams, including Sales and Purchasing/Supply Planning, to reconcile significant variances in forecasts and customer assumptions.

Execute and analyse forecast accuracy data metrics and drive discussions to improve accuracy.

Act as the integration point between Sales, Purchasing, and customer stakeholders, maintaining clear and consistent communication channels.

Use data-driven storytelling to communicate forecast behaviour and demand insights, fostering shared understanding and buy-in across diverse cultural and functional groups.

Use Oracle ERP, Demantra platforms, and analytic visualization tools to define objectives, parameters, and views for analysis.

Conduct service or performance reviews of existing supply chain engagements and present analysis and recommendations for enhancements.

Advocate for the adoption of emerging technologies and data-driven solutions to optimize supply chain processes, focusing on scalability and agility.

Leverage advanced analytics tools to build compelling visual narratives that clarify data insights and drive actionable recommendations.

Ability to analyse data, identify trends, and interpret insights to drive forecast accuracy improvements.

predictive models, AI-enhanced platforms) to enhance forecasting quality and drive strategic decision-making.

Experience in Forecasting/Demand Planning:

~ Practical experience with forecasting and demand planning methodologies.

Understanding of Supply Chain Models and Techniques:

~ General knowledge of supply chain principles and frameworks

Interest in deeper strategic supply chain management approaches, including optimization and sustainability practices.

Experience with ERP Systems:

~ Current: Proficiency in ERP systems (e.g., Oracle).

Exposure to or curiosity about leveraging ERP data for continuous improvement through integrated analytics platforms and cross-functional collaboration.

A proven ability to influence teams and stakeholders using data-driven insights.

Fluent English (written and spoken), with a secondary European language as a bonus.

This is a full-time position.

Permanent contract.

Other benefits - Private medical care program, Multisport card

As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side.

Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons.

#Full time

Business Support

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