Client Hardware SME/Team Lead with German

Client Hardware SME/Team Lead with German Miejsce pracy: Kraków Technologies we use Operating system Windows About the project YOUR ROLE This role is a hybrid of an SME in the client device management area that is closely collaborating with the client and a Team Lead that will be driving a small run operation team. Your responsibilities team Lead of client device management run operation team client facing SME for Asset and SIM card topics - close collaboration with the clients managing the team for procurement of new hardware, device management, maintenance of CMDB review and contribution in high level design documents ensuring deliverables are up to quality standards keeping SLA's and KPI's in the agreed threshold identifying automation opportunities evaluating new products and recommending infrastructure solutions responsible for physical storage location and storing center close collaboration with field support and on-site support regarding hardware delivery Our requirements experience in project management would be an advantage good communication and interpersonal skills. proficiency in reporting analytical mindset and problem-solving attitude ITIL experience german language - is a must good command of English language What we offer Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify. Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. Award-winning development programs to support your career at every stage. Connected Manager - our leadership development program has already helped over 300 employees accelerate their growth Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy. Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to ho Benefits sharing the costs of sports activities private medical care life insurance no dress code parking space for employees extra social benefits redeployment package employee referral program charity initiatives access to courses e.g. Excel, VBA, RPA, Customer Care unlimited access to Udemy Business free chat/call with a therapist Recruitment stages Interview with the recruiter Competency Tests/Language Verification Video call with a manager Final Decision Capgemini Polska Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. I agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).