Principal Strategic Engagement Manager

5 dni temu

Wrocław, Polska Gainsight Pełny etat

Join to apply for the Principal Strategic Engagement Manager role at Gainsight 6 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. We’re building the AI-driven future of customer success, from retention to growth Gainsight is the AI-powered retention engine behind the world’s most customer‑centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link. About This Role We’re looking for a full‑time Principal Strategic Engagement Manager to join our Customer Implementation team reporting to the Sr. Director, Technical Services Delivery. This is a hybrid role based out of our Wroclaw, Poland location. In this Principal‑level role, you’ll drive strategic direction and lasting impact for Gainsight’s largest and most complex global client partnerships. You’ll serve as a senior member on the Professional Services Team, delivering business‑critical programs, advising executive stakeholders, and shaping best‑in‑class delivery practices. This is an outstanding opportunity for a strategic thinker who thrives in highly complex, matrixed environments, influencing both internal and external teams at the highest levels. Internally, you will work most closely with our services delivery team members (Solution Architects, Technical

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