Consumer & Market Insights Manager

About the Role

Join our dynamic Consumer & Market Insights (CMI) team within the CDMO Corporate Division, where you'll play a key role in transforming data into compelling consumer insights that drive marketing decisions across all 4 L'Oréal divisions and a diverse portfolio of brands.

This is an exciting opportunity for someone with 1-3 years of experience who wants to combine traditional market research expertise with cutting-edge AI technology to revolutionize how we deliver insights. You'll work in a lean, high-impact team of 3, collaborating with marketing, business development, and e-commerce teams across the organization.

What You'll Do:

• Transform data into insights: Combine diverse data sources (market data, consumer research, social listening) to extract actionable consumer insights that drive business decisions.
• Partner with marketing teams: Activate insights across marketing, business development, and e-commerce teams, translating their needs into clear research objectives.
• Create compelling presentations: Design PowerPoint presentations that communicate insights in engaging, digestible formats using AI-powered content optimization.
• Lead research projects: Co-create briefs for research agencies, design studies, and monitor their implementation from start to finish.
• Facilitate workshops: Conduct co-creation sessions and deliver oral presentations of research findings to stakeholders.
• Manage agency relationships: Collaborate closely with research and social listening agencies to design, analyze, and optimize studies.
• Handle project administration: Manage offers, purchase orders, invoices, and contracts for various CMI projects.

What You'll Need

Experience & Background

• First years of experience in analytical/insights work within marketing, consumer insights, or research (agency or client-side).
• Proven track record of working with consumer insights to support marketing decisions.
• Higher education in economics, marketing, sociology, or psychology (preferred).

Technical Skills – Mandatory.

• Expert-level proficiency in PowerPoint & Excel (you'll create presentations and analyze data daily).
• AI literacy: Hands-on experience using LLMs (ChatGPT, Claude, or similar AI assistants) to optimize content and deliver insights in innovative, engaging formats.
• Data analysis: Ability to work with large datasets, process information, and extract meaningful interpretations.

Soft Skills.

• Strong analytical thinking and attention to detail.
• Excellent communication and presentation skills – you'll be storytelling with data.
• Ability to translate complex data into clear, actionable recommendations.
• Fluent English (written and spoken).
• Basic understanding of marketing principles and tools.

Nice to Have.

• Familiarity with Nielsen, IQVIA, or other panel data.
• Experience with social listening tools.
• Knowledge of the beauty/FMCG industry.

Why This Role?

Broad exposure: Work with multiple brands across all 4 L'Oréal divisions – unparalleled variety and learning opportunities.

Innovation at the core: Be at the forefront of combining AI with traditional CMI methodologies to create next-generation insights deliverables.

High impact: In a lean team, your work will directly influence marketing strategies and business decisions.

Growth & development: Build expertise across diverse categories, divisions, and research methodologies.

Reporting to: Head of CMI, CDMO Team (Corporate).

We are open for candidates with disabilities.

If you would like to participate in the above-mentioned recruitment process, it is mandatory to include in your resume the following closes:

"I agree to the processing my personal data by L'Oréal Polska Sp. z o.o, with its registered office at Grzybowska 62, Warsaw included in the CV, recruitment form and other application documents for the purpose and the scope necessary to carry out the recruitment process for the dedicated position"*

[] I agree to the processing of my personal data included in the CV, recruitment form and other application documents for the use in the future recruitment by L'Oréal Polska Sp. z o.o with its registered office at Grzybowska 62, Warsaw.

• • mandatory field

Information clause

The controller of personal data is L'Oréal Polska Sp. z o.o. with its registered office in Warsaw at Grzybowska 62. Contact with the Data Protection Officer and additional information about the personal data processing carried out by the Company is possible via e-mail address: [email protected].

The processing of personal data is carried out for the purpose of the recruitment process in accordance with Article 6(1)(c) of the General Regulation on Personal Data of 27 April 2016, (hereinafter GDPR). Data processing to a wider extent than resulting from the provisions of lab our law, for the purposes of the future recruitment processes will be carry out on the basis of the given consent with accordance with Article 6(1)(a) of the GDPR.

Your personal data will not be disclosed to other entities without your prior consent. Your personal data may be made available and at the request of entities authorized to do so under the law. The controller may, by means of a written contract, entrust to another entity the processing of your personal data to the extent and for the purpose necessary to perform the service. Your personal data will not be transferred to a third country/international organization.

Your personal data will be kept for a period of 2 years from the end of the recruitment process – in which case these data will be processed until the consent is withdrawn.

You have the right to access their data, rectify, delete, object, limit processing, and transfer. Your consent may be withdrawn at any time. Withdrawal of the consent will not affect the lawfulness of the processing of your personal data that was made on the basis of your given consent before its withdrawal. A declaration of withdrawal of the consent to the processing of your personal data should be sent to the e-mail or postal address indicated above.

You have the right to lodge a complaint to the President of the Personal Data Protection Office if you feel that the processing of your personal data violates the provisions of the GDPR.

Provision of personal data is voluntary but necessary for the participation in recruitment process. Failure to provision of personal data will result in the inability to participate in the recruitment process.