Senior Manager Business Applications Build

Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Warszawa, Poland

Senior Manager Business Applications Build

About the role

We are seeking an experienced Senior SAP PP/MM/QE Consultant to lead the design, implementation, and optimization of SAP solutions in Production Planning (PP), Materials Management (MM), and Quality Engineering (QE) modules. This role is critical to delivering end-to-end SAP ECC and S/4HANA solutions, ensuring seamless integration with manufacturing execution systems (MES) and procurement platforms like SAP Ariba. As a senior consultant, you will drive client success by translating business requirements into robust, scalable architectures while mentoring junior team members

More about the role

• Project Leadership: govern functional SAP enhancement/ new business process projects, including blueprinting, testing, go-live, and post-go-live support, ensuring on-time and on-budget delivery.
• Act as a functional consultant in change request and Projects, liaise with Solution Architects
• Build effective network with partners from Business Operations Domain and IT organization
• Reviewing the existing IT solutions in terms of possible improvements, continuous expansion of knowledge in the field of new technologies
• Lead emergency issues resolution process - including professional communication to Sonova senior Business Leaders
• Realization of Service Requests (standard changes or service activities within the agreed scope of employee rights - the area of changes characterized by low risk)
• Creating, analyzing and solving problems under defined terms of service (SLAs)
• Managing the escalation process (Project Issues, CRs, Incidents or Service Requests)
• Problem solving / level 3 support, root case analysis and issue bundlin
• Collaboration with other IT teams (internal and external) supporting Sonova AG to solve problems.
• Ensuring the implementation of system solutions and maintaining systems in accordance with the GRC requirements and the policy / rules in force at Sonova (e.g. Authoriz., GxP etc.)
• Supporting the activities of auditors and controllers (e.g. Auditor, TüV, FDA etc.)
• Planning, Identification and implementation of Regression Testing as part of Change requests and projects
• Participation as an advisor in the recruitment of employees.

More about you

• Degree in IT engineering (Master, Bachelor or equivalent)
• Seasoned SAP ECC consultant with 10+ years of experience in PP, QE, MM modules
• Hands on experience with Ariba, MES solutions knowledge nice to have
• S4Hana/Cloud hands-on experience ( also s/4HANA implementation projects )
• ITIL Experience - mainly around: Incident, problem, change, escalation management
• Able to speak "Business language" while talking IT topics
• Experience in implementing multiple business process changes in SAP & other Business Systems
• Familiar with SAP Standard Functionalities and Custom Development procedures
• Experience in organizational change / process change and how to manage transformations
• Experience with the Agile/DSDM project methodology will be an asset
• Customer focus and strong team player, ability to be flexible and self-motivated
• Excellent spoken English skills
• Willingness to travel up to 5-10% of time

More About What We Offer

As one of the world's leading hearing care providers headquartered in Switzerland, we're committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model.

We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Sabrina Bortolussi Talent Acquisition Manager, is looking forward to receiving your complete application (cover letter, CV, references and certificates) via our online job application platform.

For this vacancy only direct applications will be considered.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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