Research Associate

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

We are looking for a
Research Associate
to join our team. In this role, you will help manage international market research projects—primarily across APAC, Europe, and the US—serving clients in the asset management industry. You will support and coordinate the end-to-end research lifecycle, including data processing, quality control, and report production, ensuring that our deliverables are accurate, insightful, and on time.

This is a 2 years
fixed term
contract.

Responsibilities

• Support the project team in conducting international market research projects, with a focus on the asset management industry.
• Assist senior management in preparing and organizing fielding for APAC and US interviewing projects, including timelines, quotas, and sample design.
• Collaborate and liaise with external fieldwork and research partners to ensure smooth delivery of planned interviews and regular monitoring of data delivery.
• Work with senior management to assess and refine the types of companies included in fielding to avoid clustering across organizations/countries and ensure representative samples.
• Perform in-depth processing and analysis of collected data, including QC tasks to confirm respondents/organizations meet target criteria and that suppliers mentioned in interviews are valid.
• Review verbatim comments and survey responses for relevance, clarity, and coherence; ensure questions/answers are processed and interpreted as intended.
• Develop and apply coding schemes/tags for open-ended responses (including the use of AI tools), and perform quality control checks for correctness and plausibility.
• Assist in preparing structured feedback to external market research partners on data quality and interview performance.
• Contribute to the production of market analysis deliverables, including preparing and formatting data for loading to our online platforms in collaboration with internal and external IT partners.
• Assist in preparing recurring PowerPoint reports and dashboards for clients across Europe and APAC, ensuring that insights are clear, accurate, and aligned with client objectives.

Qualifications

• Bachelor's degree in Business Operations, Computer Science, or a related field (or equivalent combination of education and experience).
• 1-3 years of experience in the insurance or mutual fund industry, ideally in market research, analytics, or client-facing project roles.
• Strong proficiency in Microsoft Word, Excel, and PowerPoint; comfortable working with data tables, charts, and presentation formats.
• Proven process-driven, structured, and accurate working style, with strong attention to detail and a focus on quality control.
• Very good command of English (written and spoken); ability to communicate clearly with internal teams, senior management, and external partners.
• Service-oriented mindset, with the ability to support client needs and deliver high-quality, timely work in a deadline-driven environment.
• Interest in market research and the financial services industry, especially insurance and mutual funds.
• Ability to collaborate effectively in a hybrid work environment and across time zones.

Preferred

• Good command of German is a plus.
• Experience with coding open-ended responses and using AI tools in data processing is an advantage.
• Familiarity with online research platforms or data visualization tools is beneficial.

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone's unique perspective.

Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.