Global Network and Telecommunications Specialist

To be the leading producer of glass bottles and jars worldwide you need passion, commitment and innovation baked into the very fabric of a business and its people. For more than 120 years, our glass makers have honed their craft—channeling their creativity into more than 1,800 patents held today. When you join O-I you become part of that story.

O-I has more than a century of experience crafting pure, sustainable, brand-building glass packaging for many of the world's best-known food and beverage brands. We are proud to provide high quality glass packaging for beer, wine, spirits, food, non-alcoholic beverages, cosmetics and pharmaceuticals. We are dedicated to make what matters to shape a healthier, more sustainable and more exciting world. We transform the industry to make glass more relevant and more accessible to more people.

The role is part of the enterprise global networks & telecommunications function, and responsible for the global implementation, operation of all voice, data and network related services for O-I administrative and manufacturing functions. The services include but are not limited to the Local Area Networks, Wide Area Network, routers/switches, Wireless Network, video conference systems and voice systems at every O-I site around the world.

Provides mainly a support function to all global projects such as: network tech refreshes, devices lifecycle management and new solutions requested by the business. This role is also supporting all activities managed by the Seniors.

PRINCIPAL ACCOUNTABILITIES

General

• Collaborating with other global IT operational support groups, both locally and globally
• Maintaining awareness and commitment to employment and legislative responsibilities in relation to workplace safety, discrimination, HR policies, quality and the environment

Specific

• Implementing and maintaining the enterprise-level network infrastructures to support business and technical functions of O-I
• Assisting in the design and implementation of interfaces to non-O-I enterprise network infrastructures, as they relate to connection of the enterprise network infrastructure to, or close collaboration with affiliates, customers, licensees or suppliers
• Monitoring the daily operations of plant and local network infrastructures
• Assisting in standards and procedures development for installation and troubleshooting of critical systems
• Providing 1st and 2nd tier support for local, domestic and international data network facilities
• Acting as liaison between Networks and Telecommunications and its clients (internal and external)
• Deploying standards for service level agreements with vendors with respect to network infrastructures, as directed
• Managing cabling vendor MACs, service and project trips performed at OI facilities
• As part of the global team, assisting in developing and testing network solutions for future networking demands in office and production environments
• Maintaining current technical expertise in the rapidly changing enterprise networking, infrastructure and communications disciplines
• Providing technical expertise and guidance in properly assessing business requirements and issues with regards to access to LAN/WAN/WLAN/VOIP services
• Managing Remote Access solution  for Enterprise Network, Users/ VPN to warehouses
• Maintaining documentation to support Global Standards
• Managing and supporting external facilities connecting via VPN
• Responsibility for maintaining and supporting of technical infrastructure on a 24/7/365 basis
• Managing O-I's enterprise firewalls/routers/switches, SD-WAN/SASE solutions, voice and video systems and wireless services
• Leading network infrastructure projects (tech refreshes, lifecycle management)

SCOPE AND IMPACT

The enterprise network and telecommunications infrastructure is the foundation from which all enterprise information systems, manufacturing and engineering activities operate. It is absolutely critical to the enterprise that the network infrastructure and communication systems offer the highest levels of security, availability, manageability, predictability, scalability and recoverability (quality of service). This position also needs to foster a close working relationship with RD&E and international groups to achieve homogenous network infrastructure designs that are secure, manageable, predictable, scalable, and robust.  This position is challenged to supply a secured LAN/WAN/WLAN/VOIP network as it relates to switches, routers, firewalls, SASE/SD-WAN appliances, wireless controllers, voice gateways for the infrastructure, conforming to policies and SOPs.

• Bachelor's degree or equivalent years of experience in information technology or related discipline.
• Minimum 3 years of related experience in network & telecommunications related roles in IT department
• 3 years of related experience in network environments, network designing, planning and implementing of LAN/WAN technology
• Demonstrated experience with firewalls and SD-WAN solutions is required; experience with SASE (Secure Access Service Edge) solutions will be considered a strong asset.
• Successful development and implementation of new technologies and work processes
• Abilities in relationship management
• Demonstrated competency in developing efficient and effective solutions to diverse and complex business problems
• Highly desirable certifications for this position should include the following:
• Cisco Certified Network Associate(CCNA)
• Cisco Certified Network Professional (CCNP)
• ITIL Foundations Certification is desirable
• Experience in configuration and installation of firewalls, Cisco routers, switches, wireless and voice systems.
• Knowledge of networks and security systems, standards, and infrastructures
• Experience in project management of multiple development projects would be an asset
• Experience in effectively communicating with customers, employees and management
• Decision making in an enterprise environment
• Ability to plan and manage several tasks at once
• Self-starter with strong collaboration and communication skills
• Must be able to effectively communicate in English – both written and verbal

REPORTING RELATIONSHIPS 

This position reports to the Network and Telecommunications Team Lead

TRAVEL REQUIREMENTS

Less than 10% domestic or international travel might be required for this role.

O-I offers a very generous benefit package – some of the highlights are:

• Flexible hybrid work model
• Flexible working hours
• Private medical care including dental care
• Life insurance
• Multisport card
• Social fund (e.g. vacation allowance, Christmas allowance)
• Employee referral program

The opportunity to help build something from the ground up, new experiences, and a culture where you can shine. 

O-I is committed to fostering an inclusive environment that attracts and embraces the brightest minds and creates a culture that welcomes a diversity of ideas and perspectives while encouraging growth and rewarding performance. 

All your information will be kept confidential according to EEO guidelines.

O-I is an Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact O-I at [email protected] and let us know the nature of your request and your contact information.