Sales Order Specialist with Turkish

You will join the Order Management division within the Customer Operations organization, working alongside approximately 75 colleagues based in Gdynia. Our main responsibility is to provide administrative support to client-facing teams, primarily Account Managers from the Sales department. As Sales Order Specialists, we collaborate with various internal teams and occasionally support external clients directly.

Why Is This Job Important?
As a Sales Order Specialist, you will handle administrative processes to ensure that clients:

• Sign the correct contracts
• Receive access to our products
• Are billed accurately

This process is known as "order to cash", covering all tasks from the moment a client places an order until the invoice is paid.

Your Daily Responsibilities Will Include:

• Preparing contracts for clients purchasing our products or services
• Creating client accounts and assigning system permissions
• Handling the billing process and ensuring accurate invoicing
• Resolving compliance issues in collaboration with Compliance and Legal teams
• Using internal tools and CRM platforms
• Responding to client queries with high standards of customer service

What You Need to Bring:

• Fluency in English and Turkish (minimum B2 level)
• Strong communication skills for cross-team collaboration
• Excellent organizational skills and ability to learn quickly
• Analytical and critical thinking skills to troubleshoot issues
• Proficiency in Microsoft Office and general computer skills
• Ability to thrive in a fast-paced, goal-oriented environment

You'll Be Even More Competitive With:

• Experience using CRM platforms such as Siebel or Salesforce
• Familiarity with billing systems like SAP

What You'll Receive:

• A 1-month training program to prepare you for your role
• Buddy support and a thorough onboarding process
• A diverse and casual office environment with colleagues from over 40 countries
• Development opportunities through training and international projects
• Wellbeing benefits including private healthcare, insurance, Multisport card, weekly fruit days, and access to over 10 sports teams
• Flexibility and remote work options
• Access to Refinitiv products with real-time economic data
• A workplace committed to high ethical standards
• Two additional days off for charity involvement
• Free yoga classes and physiotherapy sessions at the office

We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career

We enhance each employee's potential through personal development through a wide range of learning tools both formal and informal.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

• Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
• Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
• Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
• We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
• You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
• LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
• Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of
Integrity, Partnership
,
Excellence
and
Change
underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.