First Line Analyst with French

2 tygodni temu

Kraków, Lesser Poland Computacenter AG & Co. oHG Pełny etat 18 000 zł - 42 000 zł rocznie

Location: Poland - Kraków | Job-ID: | Contract type: | Business Unit: Service Desk

As a future member of the team based in Kraków you will have the opportunity to:

  • Use and improve your language skills by daily work in French and English
  • Communicate with an international customer via telephone, chat and e-mail
  • Provide technical support and resolve technical issues for clients to meet business and customer requirements
  • Learn a lot and develop your professional profile
  • Gain IT knowledge
  • Participate in trainings and talent programs
  • Have a stable workplace with flexible scheduling
  • Work in safe and friendly atmosphere, where people matter

You are the ideal candidate if…

  • You speak French and English fluently
  • You have proven experience of working at Customer Service or Service Desk: IT support, customer support, helpdesk
  • You have excellent proven customer service skills
  • You know how to ask the right questions to reach the core
  • You have outstanding communication skills and customer focused mind-set
  • You have the ability to do multitasking in a fast-paced environment
  • You enjoy teamwork

We offer various benefits such as:     

  • Extensive 1-month induction training
  • Business working hours
  • Competitive salary and annual bonus (based on the goals fulfilment and internal regulations)
  • Hybrid work model after first 3 months working at the office
  • Benefits package:

Private medical healthcare and cafeteria

Opportunity for development to technical or managerial careers

Brand new and modern office within easy distance

Additional day off for birthday

Language courses

Welcome pack for every new joiner

Referral bonus

Relocation bonus

Access to self-learning platform (Udemy) 

Access to the Employee Assistance Programme (EAP)

Opportunity to participate in interesting initiatives as part of the company's CharitaCenter (charity events, running events, etc.)

Global and local recognition programs and competitions

Language certification

Current information for our applicants

We have made our application and recruitment process virtual, we are excited to bring talent like you on board to join our growing teams within Computacenter. Our recruiters remain available to you should you have any questions. We are looking forward to getting to know you

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We're growing. We're hiring. We encourage. We empower. We support.

#winningtogether #peoplematter

  • First Line Analyst with French

    1 tydzień temu

    Kraków, Lesser Poland Computacenter Pełny etat 40 000 zł - 60 000 zł rocznie

    First Line Analyst with FrenchAs a future member of the team based in Cracow you will have the opportunity to:Use and improve your language skills by daily work in French and EnglishCommunicate with an international customer via telephone and e-mailHave daily chats in French and EnglishLearn a lot and develop your professional profileGain some IT...

  • First Line Analyst with English

    3 dni temu

    Kraków, Lesser Poland Computacenter Pełny etat

    First Line Analyst with EnglishAs a future member of the team based in Kraków you will have the opportunity to:Use and improve your language skills by daily work in EnglishCommunicate with an international customer via telephone,chat and e-mail in EnglishProvide technical support and resolve technical issues for clients to meet business and customer...

  • First Line Analyst with English

    1 dzień temu

    Kraków, Lesser Poland Computacenter2024 Pełny etat

    Location: Poland - Kraków | Job-ID: | Contract type: | Business Unit: Service DeskAs a future member of the team based in Kraków you will have the opportunity to:Use and improve your language skills by daily work in EnglishCommunicate with an international customer via telephone,chat and e-mail in EnglishProvide technical support and resolve technical...

  • Quality Analyst with French

    2 tygodni temu

    Kraków, Lesser Poland Wipro Pełny etat 28 000 zł - 42 000 zł rocznie

    Job DescriptionJob Title: Quality Analyst with FrenchCity: KrakowState/Province: malopolskiePosting Start Date: 12/3/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic...

  • Customer Service Representative with French

    7 dni temu

    Kraków, Lesser Poland Herbalife Pełny etat 30 000 zł - 60 000 zł rocznie

    OverviewCustomer Service Representative with FrenchHerbalife GBSC KrakowAbout The RoleThis position gives you an opportunity to deliver the highest levels of customer experience in accordance with our standards and targets. You will respond timely and effectively to our Clients and Distributors (Members) queries via all channels of communication and assure...

  • Quality Content Analyst

    2 tygodni temu

    Kraków, Lesser Poland La French Tech Taiwan Pełny etat 30 000 zł - 40 000 zł rocznie

    Offres d'emploiLes SecteursIndustrieNumériqueSantéTransition écologiqueAgricultureRejoindre la Mission French TechDécouvrir les métiers de la TechQuality Content Analyst (6 months Internship)KrakówInternshipApply NowAboutEquativis an independent ad tech company offering an advertising monetization platform for the most important websites in the...

  • Deal Analyst with Spanish or French

    2 tygodni temu

    Kraków, Lesser Poland Capgemini Pełny etat 40 000 zł - 80 000 zł rocznie

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

  • Customer Service Representative with French

    7 dni temu

    Kraków, Lesser Poland Herbalife Pełny etat 30 000 zł - 60 000 zł rocznie

    OverviewCustomer Service Representative with FrenchHerbalife GBSC KrakowAbout the role:This position gives you an opportunity to deliver the highest levels of customer experience in accordance with our standards and targets. You will respond timely and effectively to our Clients and Distributors (Members) queries via all channels of communication and assure...

  • AP Accountant with French

    1 dzień temu

    Kraków, Lesser Poland OPmobility Pełny etat

    AP Accountant with FrenchHungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolutionOPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems,...

  • Support Engineer with French/German/Italian

    2 tygodni temu

    Kraków, Lesser Poland FedEx Pełny etat 30 000 zł - 90 000 zł rocznie

    Support Engineer (Marketing Analyst).For our client, a leading international logistics and transportation company, we are seeking a candidate for the position of Support Engineer (Marketing Analyst).In this role, you will be granted administrative access to replicate customer configurations - including creating or removing users, accounts, and address books,...