Client & Market Intelligence Manager

For Linklaters in Warsaw, we are currently recruiting for the Client and Market Intelligence Manager role.

About the team

As Client and Market Intelligence Manager, you will lead a team to deliver high-quality client and market analysis, supporting the firm's strategic decision making and competitive advantage. Working as part of Linklaters Global Solutions' Business Development and Marketing team, you will collaborate internationally to align intelligence services with the firm's objectives, introduce advanced analytics tools, and optimise operational efficiencies. The role offers opportunities to shape strategic initiatives, learn, and grow within a diverse and supportive environment.

You will be responsible for:

• Shaping the strategic direction of client and market intelligence, identifying growth opportunities based on competitor, client, and industry trends,

• Leading and managing a high-performing team of Client and Market Intelligence Analysts, promoting a collaborative, analytical, and development-focused culture,

• Delivering sophisticated intelligence briefings to senior stakeholders, providing actionable insights to support both client meetings and wider strategic initiatives,

• Ensuring the highest standards of data integrity by overseeing the accuracy and reliability of all research and analysis that inform business decisions,

• Identifying, implementing, and managing advanced tools and platforms to enhance market intelligence and data analytics capabilities,

• Directing the analysis of diverse data sources to support targeted market intelligence activities, including horizon scanning and the firm's business development and marketing strategies,

• Developing and reviewing high-impact outputs—such as reports, presentations, thought leadership, and slide decks—by synthesising insights from multiple research sources,

• Presenting complex data and insights in a clear, visual, and accessible manner to facilitate strategic discussions and support decision making at all levels,

• Staying abreast of developments in market intelligence and actively integrating best practices and innovative approaches to strengthen the firm's competitive advantage,

• Fostering collaboration, open communication, and a strong one-team culture with a focus on diversity, inclusion, and shared goals.

Apply if you have:

• Experience in strategic research, competitive intelligence, or market analysis, ideally within a professional services environment,

• At least two years' experience leading and managing high-performing teams,

• Strong expertise in external business intelligence databases, research methodologies, and data analytics,

• A proven ability to create impactful reports, dashboards, and visualisations, with experience using analytics and reporting tools such as Tableau or Power BI, and Customer Relationship Management (CRM) systems (ideally Salesforce),

• The ability to analyse client behaviour and market trends, translating complex information into clear, actionable insights,

• Communicate clearly and confidently in English with stakeholders at all levels, including directly with business and end-user stakeholders.

• Advanced skills in Microsoft Excel and PowerPoint,

• Curiosity about AI and an awareness of its application within market and client intelligence activities,

• A bachelor's or master's degree in business, economics, quantitative methods, or a related discipline (desirable),

• Basic proficiency in Python and SQL (desirable).

Location
Warsaw - hybrid model (two days per week at the office). Business trips to UK may be required from time to time

Benefits
Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:

• Employment contract with a three-month probation period. At Linklaters, we are committed to fostering a collaborative and inclusive working culture, which is why we offer employment contracts only—the B2B (business-to-business) model is not available.

• Private medical care

• Free in-house fitness center

• Life insurance

• Worldwide travel insurance for business and non-business travel

• Benefit Multisport club card or subsidized travel card

• Wide range of training opportunities

About Linklaters
Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.
We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.
Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.
We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias, because we want everyone to feel that they belong. This is vital to our ability to work as one team, with a common mind-set.
We recognize that one size does not fit all. Our goal is to embed flexibility across our firm by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.

At Linklaters

• We offer a truly global work experience and the opportunity to be involved in strategic projects that drive innovation and shape the future of our business

• We belong to a firm that embodies its corporate social, environment and governance responsibility commitments

• We celebrate diversity, equity and inclusion so our people can bring themselves to work

• We advocate speak-up culture to empower our people in sharing their voices and an open-door policy to ensure they are listened to

• We invest in custom-fit career paths for our people in line with their talents and aspirations

• We provide agile working solutions to meet the changing needs of our people and our business

• We are committed to people first relationships based on mutual trust, respect and appreciation

• We support the health and wellbeing of our people, providing a safe space to talk about emotions and mental health with access to expert advice as needed

• We invest in developing leaders of the future who demonstrate emotional intelligence and a passion to discover, coach and develop the talents of others

Technical Skills:

This list of duties and responsibilities above is not exhaustive.  It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.