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Sales Operations Manager

3 tygodni temu


Gdańsk, Pomerania, Polska Wakacje Pełny etat

About

We are an organization that has been fulfilling the travel dreams of Poles for 25 years. is the largest e-commerce platform in Poland and a network of travel agencies offering a wide range of travel products. Since 2015, we have been part of Wirtualna Polska Holding – the largest Polish group of media and e-commerce companies. At , we offer thousands of domestic and international trips, as well as travel insurance, airport parking, and holiday vouchers. We constantly expand our offer to best meet our customers' needs. If you approach life with
#ENERGY
, value
#HONESTY AND OPENNESS
, focus on
#CUSTOMER UNDERSTANDING
and
#COLLABORATION
at work, carry out your tasks with high
#EFFICIENCY
and
#RESPONSIBILITY
, and want to play a key role in making us
#INNOVATIVE
– join us

About us:

Want to have a real impact on optimizing sales and post-sales processes, and business development? If you possess strong analytical skills, can identify areas for optimization, recommend improvements, and coordinate their implementation – join our team as a Sales Operations Manager

Key responsibilities:

  • Analyzing and monitoring key sales and post-sales metrics, identifying deviations and recommending corrective actions,
  • Analyzing sales processes to identify areas requiring optimization,
  • Collaborating with the Digital Product Manager to implement system changes based on business requirements,
  • Creating reports, dashboards, and analyses to support strategic decisions within the organization,
  • Collaborating with the IT and analytics teams to develop analytical models to support sales,
  • Supporting collaboration between the sales and analytics departments to monitor and improve sales results,
  • Identifying areas for optimization and implementing process automation.

Requirements:

  • Strong analytical skills – the ability to analyze data and draw accurate conclusions,
  • Experience in business process analysis and optimization,
  • Ability to prioritize and optimize processes in a dynamic environment,
  • Knowledge of analytical tools (e.g., Power BI, MS Excel),
  • English at a communicative level, enabling business conversations in an international environment – B2,
  • Experience working with CRM systems and project management tools (e.g., Jira),
  • Independence and initiative,
  • Strong interpersonal skills and the ability to organize one's own work.

Nice to have:

  • Managing a backlog of initiatives and tasks at the intersection of sales and analytics.
  • Experience with SQL and the ability to work with large databases.
  • Experience with AI/ML tools and implementation experience.
  • Experience with the tourism industry.

What do we offer:

Workplace safety and comfort:

  • Employment based on an employment contract or B2B,
  • Work in a stationary model – 1 day a week, occasional remote work,
  • Full support during the onboarding period under the supervision of an engaging leader/buddy.

Business agency and agility:

  • Real influence on business decisions, the ability to take initiatives and implement your ideas.

Development within the organization:

  • Individual Development Plan,
  • Participation in training courses and conferences to enhance professional competencies.

All-inclusive for Employees:

  • A benefits package that you can use according to your preferences – Lux Med medical care, Health and Life Insurance (PZU and Warta), Multisport card, shopping and lunch vouchers, and many other cafeteria offers available on the Worksmile platform,
  • Study Tour – trips abroad to explore our product offerings (destination tours and hotel audits),
  • A training and webinar package supporting professional and personal development,
  • Discounts on our products for employees and their families,
  • Employee Referral Program – we pay up to 10,000 PLN for a referral, depending on the position the referred person will take,
  • Work in the modern Alchemia office complex – Neon building, 100 meters from the Gdańsk Przymorze-Uniwersytet SKM station/ Work in the modern Wirtualna Polska office complex – parking space reservations, public transportation. Municipal bus stop 2 minutes from the building,
  • Teambuilding events for the start and end of the tourist season – check them out:
    Instagram
    ,
    LinkedIn
    ,
    Tiktok
    ,
    Facebook,
  • Mini events, delicious coffee, and on Mondays, hot chocolate,
  • Casual dress code.

Ready to join the team with a
#travelmindset?
We're waiting for you