Enterprise Customer Success Manager- Polish Speaker

4 dni temu

Warszawa, Mazovia, Polska AppsFlyer Pełny etat

Please submit your CV in English.

At AppsFlyer, we believe every challenge is an invitation to innovate. We're looking for an Enterprise Customer Success Manager (Polish Speaker) to help us shape the future of measurement. In this role, you'll work with talented professionals across the globe, within a culture that values curiosity, collaboration, and personal development. If you're ready to bring your skills to a global stage, this is your chance to make an impact.

About the role
As a key member of our Customer Success team, you'll partner with some of our largest enterprise clients to drive product adoption, deliver strategic guidance, and ensure measurable business impact, all while serving as their trusted advisor and voice within AppsFlyer.

What You'll Do
  • Manage enterprise accounts across technical, business, and product aspects, ensuring alignment with client goals

  • Own the customer journey post-sale, including training, feature adoption, and strategic business reviews

  • Act as the bridge between clients and internal teams by sharing feedback with Product and R&D

  • Provide proactive updates on product releases, changes, and relevant content

  • Identify and lead upsell opportunities in collaboration with Sales

  • Facilitate webinars, workshops, and education sessions tailored to client needs

  • Partner with Marketing, Sales, and Partners teams to support growth in the region

What You Have
  • 3+ years of experience in a Customer Success, Account Management, or similar client-facing role within B2B SaaS

  • Native-level Polish and strong written and spoken English proficiency

  • Additional languages are an advantage

  • Strong understanding of the mobile marketing or digital analytics ecosystem

  • Technical and analytical orientation with the ability to grasp SDKs, APIs, or data workflows

  • Familiarity with product management processes and working cross-functionally

  • Ability to thrive in a dynamic, fast-paced environment

  • Willingness to travel to meet clients or attend conferences (2–5 times per year)

Bonus Points
  • Hands-on experience working with AppsFlyer's products

  • Background in SDKs, APIs, SQL, or mobile app tracking

  • Knowledge of mobile marketing strategy, attribution, or analytics

Why Join Us?

AppsFlyer is a global company with 20 offices worldwide. Through mental health programs like Be Well, the Global Employee Exchange Program, and fitness programs, we empower our people to thrive physically, mentally, and professionally.

Here, titles don't define us—ideas do. You'll thrive in a culture where everyone's input shapes the future.

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