OTC Specialist with Spanish

2 tygodni temu


Poland Infosys Pełny etat

PTP & OTC Specialist with SpanishInfosys Poland Sp. z o.o. - Łódź - Hybrid 3/2 We are looking for a candidate with:Experience in customer-facing rolesSpanish C1/C2, English C1 (essential for client's communication purposes)2 years of experience in working with clients (in AR or another F&A domain)Good communication skills, attitude for problem solving and teamwork skillsGood knowledge of MS Office packageHighly developed, self-organizationYour key activities:Telephone contact in Spanish (responding to phone calls, e-mails, and queries from the clients)Perform cash collection activities – chasing customers, managing open itemsSupporting AR team with payment methods maintainingPreparing daily, weekly, and monthly regular financial reportsOngoing e-mail communication in Spanish and EnglishCollaborating with other teams and internal customersYou can expect from us: Performance bonus twice a yearEmployee referral program bonusOpportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsiteAccess to training platform (self-learning), domain/soft/technical skills training Possibility to use Spanish language on a daily basisPrivate medical care at Medicover (with possible extension to family members) Reimbursement of Multisport card or points on MyBenefit platformAttractive group insuranceAccess to well-being platform, free meetings with a psychologist includedStable employment based on an employment contract No trial periodIT equipment is provided by the CompanyBonuses from the Social FundFlexible starting hoursOpportunity to participate in charity, sports and well-being events Hybrid mode (2 work days from the office per week)Recruitment stages:CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback



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