OtC Team Leader

Amway is the world's #1 direct selling company and one of the largest family-owned businesses globally. Since 1959, we've been empowering people with innovative solutions and over 450 premium products in nutrition, beauty, and home care. Sold exclusively through our network of independent distributors and our webshop, our products help millions live healthier, more vibrant lives. With a presence in over 100 countries and $7.4 billion in revenue in 2024, Amway continues to lead the way.

Our top brands? Nutrilite – the world's #1 brand of vitamins and supplements, ARTISTRY – high-performance skincare and beauty, and eSpring – cutting-edge water filtration systems.

Primary Responsibilities:

Supervisory Responsibilities

• Lead and manage a team of approximately 10–12 Accountants and Senior Accountants, reporting directly to the Order-to-Cash (OtC) Process Manager.
• Monitor and evaluate the team's performance in relation to OtC accounting activities.
• Ensure adherence to internal control systems and compliance standards.

Operational Responsibilities

• Support transformational projects.
• Serve as the primary operational contact between Affiliates and GBS, supporting finance-related processes.
• Drive and support both the direct team and the wider GBS team to achieve shared objectives and deliver process improvements.

Key Responsibilities

• Lead and manage the OtC team, ensuring effective day-to-day operations.
• Oversee staff training, development, and succession planning.
• Provide regular feedback, coaching, and guidance to team members.
• Manage the performance appraisal process and support the career development of direct reports.
• Represent the OtC team in internal and external meetings and workshops.
• Maintain a hands-on approach—understanding individual team members' tasks and stepping in when necessary.
• Build and maintain strong relationships with key stakeholders.
• Monitor and define KPIs, ensuring performance targets are met.
• Conduct risk assessments and develop mitigation plans in collaboration with the OtC Process Manager.
• Ensure all processes comply with local and corporate policies, regulations, and legal requirements.
• Compile, analyze, verify, and reconcile financial transaction data to ensure accurate accounting and control of funds.
• Collaborate closely with other Finance teams (AP, RTR, Tax, Treasury, External Tax Advisors, Project Teams) to ensure efficient financial operations and support business functions across Europe.

Required Knowledge & Skills and/or Related Experience: 

• Minimum of 5 years of professional experience in accounting or finance, ideally in the Accounts Receivable (AR) area.
• Prior supervisory experience is a plus.
• Fluency in English is required.
• Strong leadership capabilities and people management skills.
• Excellent communication skills, with the ability to thrive in a dynamic environment.
• Proactive and driven, with a positive, solution-oriented mindset.
• Comfortable engaging with senior stakeholders and communicating effectively across business units.
• Self-reliant, highly motivated, and results-focused.

What you can expect from us:

• Temporary contract (18 months)
• Hybrid Work model (3 days from the office)
• Private medical care in LuxMed Group
• MyBenefit Cafeteria Platform (with Multisport card available)
• Group Life Insurance
• Additional day off for your Birthday
• Additional two days off per year for voluntary activities of your choice
• Employee discount for high-quality Amway products
• Annual Bonus depending on the yearly company and individual performance
• Various portfolio of internal and external trainings: professional certifications, access to the e-learning platform
• Possibility of growth within the organization
• International team environment
• Numerous company events and office initiatives
• Family atmosphere with no formal dress code
• Attractive office location in the heart of Krakow (High 5ive, Pawia street)