Ecommerce Merchandiser B2B Contract

JOB DESCRIPTION

JOB TITLE: Ecommerce Merchandiser

€140 - €156

1 Year B2B contract

Remote with occasional travel to Warsaw office

PURPOSE OF THE ROLE

This position is a key part of the Online Operations team and offers the opportunity to enhance the digital customer experience through effective stock management, merchandising, and online product allocation.

The Merchandising function manages the operational setup of products across all digital platforms, ensuring pricing accuracy, content quality, and feature availability. The role involves a strong technical component related to eCommerce platform configuration and maintenance.

Core responsibilities include optimising product presentation — such as categorisation, filters, sorting, on-site search, and recommendations — to improve user experience and key metrics including bounce rate, cart creation rate, and conversion rate.

The role also involves building efficient routines and standards for regular and seasonal catalogue updates, ensuring the right products receive appropriate visibility to support overall sales targets.

This position requires close collaboration with commercial and marketing teams to align on priorities, product launches, and promotional campaigns — continually seeking ways to improve product positioning and drive higher conversion rates, order values, and sales.

KEY ACCOUNTABILITIES

Operational:

• Manage and maintain product information within the eCommerce platform
• Update and validate product pricing
• Set up and manage promotions, including discount codes and vouchers
• Oversee product catalogue accuracy and pre-order setup
• Manage selected website content to support upselling and cross-selling initiatives
• Implement and maintain new eCommerce features and tools
• Manage partner or affiliate online stores when required
• Record and track requests using internal project management systems

Strategic:

• Drive online sales through effective merchandising and tactical product management
• Maintain accurate listings, promotions, and content across all websites
• Work closely with stakeholders to test and improve merchandising strategies aligned with UX and the wider customer journey
• Use data-driven insights to optimise conversion and merchandising performance
• Ensure all merchandising activity is properly tracked and tagged for performance reporting (traffic, trends, conversion, and sales)
• Support optimisation and personalisation projects in collaboration with the wider digital team

SKILLS & EXPERIENCE

This role requires an individual capable of implementing tactical improvements while also contributing to longer-term strategic goals within online merchandising operations.

1) Junior eCommerce Merchandiser:

• Up to 1 year of eCommerce experience
• No previous merchandising experience required
• Strong attention to detail and good technical and Excel skills
• Process-oriented with a structured approach
• May require support in certain tasks

2) eCommerce Merchandiser:

• Minimum 2 years of merchandising and eCommerce experience
• Strong analytical and Excel skills
• Demonstrated success in identifying and delivering optimisation opportunities
• Highly organised with strong process discipline
• Capable of working independently and delivering in a fast-paced environment

3) Senior eCommerce Merchandiser:

• Minimum 4 years of merchandising and eCommerce experience
• Experience with eCommerce platforms (e.g., SAP Hybris or similar)
• Proven track record in driving results and optimising merchandising operations
• Strong technical, analytical, and Excel skills
• Excellent planning and project management capabilities
• Ability to mentor junior colleagues and manage multiple priorities effectively

SUCCESS MEASURES

• On-time, error-free execution of product and promotion updates
• Accuracy of product availability and pricing
• Timely completion of assigned requests
• Positive customer and stakeholder feedback

TOOLS & SYSTEMS

• eCommerce platform (e.g., SAP Hybris or equivalent)
• Project management tool (e.g., Jira or similar)

EDUCATION

• Degree-level education or equivalent experience

WORKING HOURS

• 40 hours per week
• Some evening or weekend work may be required for key projects or business needs