Digital Workplace
7 dni temu
The Global Service Desk Team Member will be a part of service desk technicians' team. The team is primarily an L1 support team providing incident and request management to a global business.
In this role you will be expected to efficiently and effectively manage the day-to-day tickets, ensuring that all work is recorded, updated, and resolved in line with the teams' policies.
WHAT YOU WILL DO:
- Provide L1 end user support, analyzing and fixing issues where appropriate or escalating when required
- Onsite and Remote issues troubleshooting
- Level 1 Support around: Windows Administration, iOS and Android Enterprise, Microsoft 365, computer hardware (laptops, screens, peripherals, docking stations etc.), office equipment (printers, scanners, multi-function print devices) and other systems or applications based on Standard Operating Procedures
- Work on system and support documentation
WHAT DO YOU NEED
:
- At least 1 year of experience in working as help desk supporter
- Experience working as a support technician in an L1 or L2 capacity
- Accuracy and attention to detail, with good prioritizing skills
- Ability to work unsupervised using own initiative
- Excellent communication skills, with a customer-oriented approach
- Fluent in English and German
NICE TO HAVE:
- Microsoft Endpoint Management certification
- ITIL certification
WE OFFER:
- Competitive base salary
- Employment contract
- Hybrid work (3 days from the office in Gdansk and 2 days from home per week)
- Multicafeteria platform (sport card etc.)
- Private medical care for you and your family
- Holiday funding
- Online training platform (Pluralsight)
- Referral Bonus Policy
We will contact the selected candidates.
-
Digital Workplace Architect
7 dni temu
Gdansk Metropolitan Area, Polska SPS Pełny etat 60 000 zł - 120 000 zł rocznieWe look for a technology specialist to join our engineering section in Global Digital Workplace Services Team. The person in this position will lead and execute major changes for our end-user environment related to Computers, Smartphones, Virtual Desktop Infrastructure, Identity, Collaboration Application stack and ITSM Platform.WHAT YOU WILL DO:Lead...
-
Service Manager
4 dni temu
Gdansk, Polska ERGO Technology & Services S.A. Pełny etatService Manager (Virtual Workplace Management) Miejsce pracy: Gdańsk Your responsibilities steering and controlling the activities of providers for the Virtual Workplace analyzing business/project requirements and translating them into technology together with the providers supporting projects by analyzing requirements and performing tasks for the projects...
-
Service Manager Virtual Workplace Management
1 tydzień temu
Gdansk, Polska ERGO Technology & Services Pełny etatAbout Us ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies' strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external...
-
Senior Specialist, Digital advertising
5 dni temu
Wroclaw Metropolitan Area, Polska UPM Pełny etat 40 000 zł - 80 000 zł rocznieWould you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees...
-
People & Culture Specialist
1 tydzień temu
Gdansk Metropolitan Area, Polska Ricoh Business Services Poland Pełny etat 40 000 zł - 60 000 zł rocznieAbout Us:MeetRicoh Business Services(RBS) – a shared service center where people are at the heart of our business and shape our culture: a diverse, inclusive, and supportive environment where employees are valued, respected, and motivated. Founded in 2017, RBS in Gdańsk provides business and administrative support to multiple Ricoh companies across the...
-
Senior Hardware Development
5 dni temu
Gdansk Metropolitan Area, Polska Amazon Pełny etat 60 000 zł - 120 000 zł rocznieDescriptionAre you passionate about creating innovative smart home solutions that help make neighborhoods safer? Join Ring's Product Design Team as a Senior Hardware Development (Electrical) Engineer and help shape the future of home security technology.What You'll DoDrive the adaptation of System-on-Chip (SoC) platforms for next-generation Ring devicesLead...
-
Business Services Team Lead with German
1 tydzień temu
Gdansk Metropolitan Area, Polska ERGO Technology & Services Pełny etat 40 000 zł - 60 000 zł rocznieAbout the roleBy joining us as a Business Services Team Lead, you will become an integral part of our rapidly expanding division. In this role, you will be responsible for overseeing, guiding and managing team members. You will empower them to achieve their goals in a positive and productive work environment, supporting their professional growth. However,...
-
Data Engineer
16 godzin temu
Gdansk Metropolitan Area, Polska ERGO Technology & Services Pełny etatAbout the roleWe work for the financial industry and you will play a crucial role in a DevOps approach designing, building, and maintaining the infrastructure that underlies data-driven decision-making. Your primary responsibility is to ensure the efficient and reliable flow of data from various sources to support business intelligence, trading and risk...
-
Senior Software Engineer
7 dni temu
Gdansk Metropolitan Area, Polska Cognizant Pełny etatMust HavesSignificant experience with software development;Have been running applications on Kubernetes;Understands Kubernetes operators;Experience writing RESTful APIs;Used swagger to generate REST clients;Is available for on-call/support duty in 12h/7day schedule.Nice To HavesExperience with Golang development;Experience with writing Kubernetes...
-
Software Engineer
3 dni temu
Gdansk Metropolitan Area, Polska ERGO Technology & Services Pełny etatAbout the roleAs a Software Engineer for IAM, you can shape the technical design of one of the organisation's most critical platforms. You will develop features based on security, business or architectural requirements and collaborate with the relevant stakeholders to find the best solution design and technical implementation.How you will get the job...