IT Service Manager

1 tydzień temu

Kraków, Lesser Poland Hitachi Pełny etat 60 000 zł - 120 000 zł rocznie

Location:

Krakow, Lesser Poland, Poland

Job ID:

R0103674

Date Posted:

Company Name:

HITACHI ENERGY SERVICES SP. Z O.O.

Profession (Job Category):

IT, Telecom & Internet

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity

The IT Service Manager in the Finance Domain at Hitachi Energy plays a pivotal role in ensuring the delivery, governance, and continuous improvement of IT services and applications that support global finance operations. This role bridges business needs with IT capabilities, ensuring that finance-related systems are reliable, secure, and aligned with strategic objectives. The position demands strong leadership, cross-functional collaboration, and a deep understanding of both IT service management and financial processes

How you will make an impact:

  • Owns the delivery of IT services and solutions, ensuring they meet business expectations and comply with architectural and operational standards
  • Manages the lifecycle of domain-specific applications, including architecture, integration, and service landscape documentation
  • Establishes governance frameworks for domain applications, ensuring alignment with internal controls, IT processes, and stakeholder requirements
  • Builds strong relationships with business stakeholders, suppliers, and internal teams to drive strategic alignment and service excellence
  • Leads product teams including application managers, solution architects, and business analysts. Responsible for staffing, performance, and process definition
  • Oversees service portfolio budgets, evaluates new demands, and promotes strategic application portfolio planning
  • Identifies opportunities for optimization, rightsizing services, and implementing new technologies in collaboration with architecture and innovation teams
  • Ensures all assigned IT projects are delivered on time, within scope, and aligned with business objectives, actively contributing to project setup, execution, and transition to business-as-usual

Your background:

  • Bachelor's or Master's degree in IT / Finance or related field, with the ability to bridge technical language and business rationale
  • 8+ years of experience in IT service management, with a proven track record of driving global initiatives in multinational environments
  • Demonstrated success in leading finance-related projects, with deep understanding of financial systems and business processes
  • Skilled in engaging, influencing, and communicating with diverse stakeholders across business and IT domains
  • Certified in PMI, ITIL, Lean six sigma and knowledgeable in process improvement methodologies
  • Outstanding organizational, decision-making, and negotiation capabilities to manage complex project dynamics
  • Exceptional written and spoken English proficiency, enabling clear and effective collaboration across global teams
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

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