Intern in IT Service Management

7 dni temu


Kraków, Lesser Poland Lufthansa Group Business Services Pełny etat 20 000 zł - 40 000 zł rocznie

Are you passionate about working with
documents
and fluent in
English
? Ready to kick-start your career in
IT
? Motivated and detail-oriented?

Join us as an Intern in
IT Service Management
and gain hands-on experience building a knowledge base in a dynamic, international environment.

Don't miss out, apply today and shape your future

Tasks
Your main tasks:

  • Supporting the IT Governance Manager with various administrative tasks
  • Gathering, analyzing, and interpreting relevant information
  • Preparing, updating, and maintaining documentation
  • Acting as a point of contact between IT Customer Service Agents and the IT Service Management Team, while creating concise articles and procedures
  • Perform all other duties assigned or delegated by supervisors

Benefits

  • Free parking
  • Flexible working hours
  • Lockers for cyclists / sportsmen
  • Hybrid working possible
  • Employee events (summer festivals, participation in sports competitions etc)

Requirements
Your profile:

  • Advanced proficiency in English; knowledge of German is an asset
  • Student of English and/or German philology, Administration or related
  • Strong interest in the IT field and eagerness to learn
  • Proficiency in Microsoft Office applications
  • Knowledge of ITSM tools is an asset (Jira, ServiceNow)
  • Strong interpersonal and communication skills
  • Quick learner with the ability to work independently when required
  • Strong analytical and critical thinking skills
  • CV/Resume required
  • Must possess permit to work in Poland

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