No-Code Business Analyst

Creatio
is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster.

We're proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.

In 2025, Creatio was named to Inc.'s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

Our
Innovations team
is on a mission to recruit a highly skilled
Business/System Analyst
with expertise in technical know-how, process optimization, and application implementation to join our exceptional team.

Key Responsibilities

• Analyze existing business processes to identify opportunities for automation using no-code solutions.
• Translate business needs into system requirements, workflows, and visual process maps using no-code platforms.
• Design and configure applications, workflows, and automation processes using no-code tools to meet business requirements.
• Develop and optimize complex business processes and user interfaces using the Creatio platform's no-code technology.
• Prepare and execute test cases for automated workflows, ensuring accuracy, reliability, and quality.
• Conduct thorough testing of no-code solutions, troubleshoot and resolve issues during testing phases.
• Serve as an advocate for no-code best practices within the broader Creatio ecosystem.
• Collaborate with cross-functional teams to ensure successful implementation and project delivery.

Key Requirements

• Experience with platforms such as CRM or BPM, or CMS, or ERP
• Knowledge of process modeling tools, APIs, and data modeling.
• Ability to implement logic, data integration, and conditional actions within no-code environments.
• Understanding of technology concepts, data structures, and integration methods for seamless automation.
• Proven ability to analyze and optimize business processes through technology and integration.
• Proficiency in creating, customizing, and managing automated solutions without extensive coding.
• Experience in delivering applications or technical solutions within major software domains (e.g., CRM, ERP, no-code platforms).
• Excellent communication and collaboration skills to work with business stakeholders, developers, and cross-functional teams.
• Advanced proficiency in English and Spanish (C1 or higher) is essential for effective communication in a global environment.
• Bachelor's or Master's degree in technology or a related field.

What You Should Expect From Us

• The award-winning product (a Leader in Gartner Quadrants) to be proud of.
• A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide.
• Culture of genuine care, ownership, dedication, and high standards (learn more here).
• A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties.
• Caring for your health: Creatio offers several options for medical insurance together with our medical partner
• Creatio offers all team members competitive pay.
• Paid leave options for life-qualifying events, sicknesses, etc.
• Nice and modern hub in the Warsaw city center to get acquainted with colleagues or to gain some quiet space for concentration.