Implementation Scheduling Coordinator

About SpotOn
 
We're not just building restaurant tech—we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

• Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users
• Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
• Awarded Great Places to Work and Built In's Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you're looking to make an impact with heart and hustle, SpotOn is the place for you.

The Implementation Resource Coordinator plays a vital support role in coordinating the timely execution of client onboarding and installations. This individual is responsible for supporting resource allocation, scheduling logistics, and facilitating communication across delivery teams and external vendors. The role ensures that internal resources are aligned to meet delivery timelines and operational milestones.

On a daily basis, you will:

• Work from 14:00 to 22:00 Polish time, from Monday to Friday in a hybrid model (3 days in the Kraków office).
• Support scheduling of technicians or field engineers for appointments based on availability, skillset, and project priority.
• Maintain and update documentation, installation calendars, and internal tracking systems.
• Communicate with internal and external teams to confirm availability, readiness, and timelines.
• Handle routine communication with clients regarding appointment confirmations.
• Support shipment tracking and escalate delivery issues to Resource Managers.

What skill are we searching for?

• 2 years of relevant experience.
• Bachelor's degree in Business Administration, Operations, or a related field preferred.
• Comfortable communicating across teams and managing multiple concurrent tasks.
• Strong organizational and administrative skills.
• Familiarity with scheduling tools (e.g., Salesforce, NetSuite, or CRM platforms).
• Fluency in English and Polish (written and verbal). 

Here's a bit about what we have to offer:

• Competitive pay: PLN gross on CoE 
• Fully paid private healthcare in LuxMed
• Access to the Worksmile platform with a monthly top-up 
• Subsidized access to breakfast and lunch through the vending machine in Kraków office, and lunches in Gdańsk office once a week
• New, modern, bright and comfortable office space in the city centre 
• A lot of free parking spots around the office
• Access to the company's library
• Great working atmosphere
• Chill out room with a PlayStation, table tennis, and mini gym
• Free snacks and beverages in a kitchen
• Company parties and social activities
• Employee referral program
• Relocation Package within Poland

The controller of your personal data included in your job offer and others collected during the recruitment process is SpotOn Poland spółka z ograniczoną odpowiedzialnością with its registered office in Kraków, Aleja 29 listopada 20, Kraków, e-mail address:
poland- We will process your personal data for the purpose of current or, if you voluntarily agree, also future recruitment processes. More information about how we proccess your data, including the basis for processing and your rights in relation to the processing, can be found on our website:

Administratorem podanych danych osobowych, w tym danych zawartych w dokumentach aplikacyjnych i zebranych w toku procesu rekrutacji, jest SpotOn Poland Sp. z o.o. z siedzibą w Krakowie (ul. Aleja 29 listopada 20, Kraków; adres e-mail do kontaktu:
poland- Dane osobowe będą przetwarzane w celu realizacji obecnych lub – jeżeli wyrazisz na to dobrowolną zgodę – także przyszłych procesów rekrutacji. Więcej informacji o tym, jak przetwarzamy Twoje dane, w tym także informacje o podstawach prawnych przetwarzania oraz o prawach przysługujących Ci w związku z przetwarzaniem danych, znajdziesz na stronie:

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

SpotOn is an e-verify company.

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