Ecommerce Delivery Manager

We're hiring an eсommerce Delivery Manager

Join
Innowise
to lead eсommerce projects, drive solution design, and ensure successful delivery for global clients.

English:
Fluent (written and spoken)

Qualifications:

• 10+ years in IT, with proven leadership in eCommerce delivery or digital product management;
• Hands-on technical background (ex: web development, API integrations, cloud platforms);
• Deep understanding of Agile methodologies;
• Experience with eCommerce platforms (any of Shopify, Magento, WooCommerce, etc.);
• Strong communication skills - able to translate technical concepts for business stakeholders;
• Experience in pre-sales, client engagement, and high level solution architecture;
• Proven leadership and team-building capabilities;
• Analytical mindset with strong decision-making and problem-solving skills;
• Solid grasp of Earned Value Management (EVM) and its application in project tracking and performance analysis;
• Experience in fixed-price projects with clear accountability for scope and profitability;
• Basic understanding of marketplace ecosystems (ex: Amazon, eBay, Bagisto etc.) and their technical requirements;
• Familiarity with headless commerce architectures, including decoupled frontends, APIs, and CMS integrations.

Responsibilities:

Pre-Sales & Solution Design

• Partner with sales to shape eCommerce proposals, offering technical insights and platform expertise (ex: Storyblock, Bagisto, Shopify, or fully custom ones);
• Contribute to RFPs, quotes, and statements of work tailored to digital commerce needs;
• Join client calls to clarify business and technical requirements, integrations (ERP, CRM, PIM), and address client's business concerns;
• Estimate timelines, resources, and budgets for eCommerce builds, migrations, enhancements and digital transformation projects;
• Participate in screening and onboarding of key technical roles (ex: frontend devs, backend engineers, QA, etc);
• Demonstrate a solid understanding of marketplace fundamentals and their integration patterns;
• Understand the basics of headless commerce architectures, including decoupled frontends, APIs, and CMS integrations.

Project Delivery & Execution

• Define and implement delivery frameworks for new eCommerce clients, including sprint planning and release cycles;
• Apply Earned Value Management (EVM) principles to monitor project performance and ensure alignment with budget, scope, and timeline;
• Lead delivery of fixed-price eCommerce projects with clear accountability for scope control, profitability, and client satisfaction;
• Identify risks early - whether technical, operational, or UX-related -and drive mitigation strategies;
• Champion continuous improvement across delivery processes, tools, and team collaboration;
• Supervise project teams with empathy and clarity, fostering a culture of ownership and excellence.

Client Relationship Management

• Build long-term partnerships with eCommerce clients, ensuring satisfaction and repeat business;
• Collaborate with account managers to resolve delivery challenges and surface upsell opportunities.

We Offer:

Learning and Development:

• A wide range of diverse projects in industries such as FinTech, Medicine, Entertainment, eCommerce, Gaming, Artificial Intelligence, and more;
• A broad technology stack with the opportunity to switch between technologies;
• Individual growth plans and regular reviews of conditions (project roles, salary level);
• Preparation for interviews with international clients in English.

Work Environment:

• On-site work format;
• Spacious and comfortable workstations;
• Detailed onboarding: introduction to the team, processes, and policies, office tour, welcome card;
• Cozy kitchens, game rooms, coworking spaces, and lounge areas.

Additional Perks:

• Voluntary health insurance;
• Discounts from partner companies (from pizzerias and bookstores to electronics stores).

Interested? DM or send your CV to

Join the Innowise team and grow with us