Customer Development Representative

We keep on growing. Grow with us

For the expansion of our office in Wrocław, Poland, we are in search of an engaged and competent person at the earliest possible date for the position of

Customer Development Representative (f/m/d)
What To Expect

• The Customer Development Representative is in a Customer Service position responsible for supporting on-going incremental growth from their assigned accounts by locating new business opportunities through outcalls to existing customers and e-mails utilizing Mousers strategic customer service and marketing plans, customer visits and trade shows.
• Regular travel within the region for trade shows and to visit customers, build strong relationships, and foster long-term partnerships.
• Develops phone-based revenue through the creation of leads, initiation of prospect calls, and establishes ongoing rapport with existing customer
• Effectively and creatively communicates Mouser's overall value to customers
• Increases revenue from assigned customer accounts by locating and identifying new business opportunities with existing customers
• Works with Customer Service Representatives and Management to develop strategies to penetrate shared Customer Development accounts
• Interacts effectively and professionally with others and able to initiate, establish and maintain highly effective business relationships with internal and external business contacts of various cultures; able to communicate with people at all levels
• Demonstrates ability in converting prospects and promising opportunities while maintaining established goals; follows up on customer submitted requests for quotation
• Plans and analyzes the impact of decisions before execution

What We Are Looking For

• Bachelor's degree in Business, Communications, Marketing or a suitable combination of education and experience; minimum one year experience of business-to-business customer service
• Desire and ability to deal with customers with an outgoing and mature personality
• Highly organized and with very effective time management skills
• Detailed and thorough in work habits including detailed documentation
• Relies on experience and judgment to plan and accomplish goals while performing a variety of complicated tasks
• Strong presentation skills, ability to effectively present information to a group of people
• Strong written and verbal communication skills - equally strong listening skills
• Ability to verbalize and express themselves well in a telephone environment with a clear enunciation of English and Polish. Additional languages such as Hungarian, Czech or Romanian would be a plus.
• Profound MS Office skills, especially Word and Excel; experience with an ERP system would be helpful.
• Willingness to travel

What We Offer

• International and friendly work environment
• Competitive salary
• Regular staff events
• Contribution to Multisport membership
• German language course
• Private medical health care benefits
• Free fruit, drinks and snacks
• Initial fixed-term contract of two years

Our Office Is Located At The Following Address
Mouser Poland Sp. z o.o.

Ul. Wyścigowa 56e

53-012 Wrocław

Poland

If you are a highly motivated individual with the desire to be part of Mouser Electronics and meet the challenges of our rapidly growing business needs, then apply online with your salary expectations and earliest possible starting date. For questions, please contact us at

This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.
Category: Customer Service

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Mouser is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click
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